Originally Posted by efk22
I didn't notice a relationship between th new service books and the problem until I received an email from PocketDay support. They heard of similar troubles from the service books. They suggested deleting the CICAL service books and then rebooting. I tried that one time without success. I then rebooted a second time and all my appointments were gone. I was able to restore them from the desktop via Missing Sync and now everything works like a charm.
Hope this helps
Thanks for the tip. Again, my wife does not us Pocket Day, but she was having the same problem you were. If you don't mind, as we are new to BB, how exactly do you delete and restore the CICAL?
We are NOT currently syncing with Outlook due to the calendar database issue, but we DO backup the device through the Desktop Manager Backup / Restore tool. I gather her entire calendar database is in there, so if it gets wiped on the device it can easily be retrieved.
So, I guess first step would be complete backup through Desktop Manager. Then delete the file you specified; which is done exactly how? Then reboot and see if editing appts can be saved, etc. If database is gone, restore xxx file from Restore wizard?
My final question is wouldn't restoring that file from the backup put back in the same issue or is the calendar database a different file then then CICAL?
As you see, this is all new for me and G-D forbid I screw up my wife's BB; major dog house will ensue.
Thanks in advance for the help.