BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-19-2007, 01:40 PM   #1 (permalink)
New Member
 
kcmagg's Avatar
 
Join Date: Nov 2005
Location: USA
Model: 8703e
Carrier: VZW
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default No 'send' option visible on a reply to a message?

Please Login to Remove!

Hello all.

I did google and search here (perhaps not using the right search terms, who knows?) to no avail. I was hoping to get your feedback on the following:


Model 7250 (carrier: Verizonwireless) attached to Exchange BES. The device works fine EXCEPT:

Get new message, open message and then choose to reply. For starters the only 'reply' I see is 'reply to all'...not a biggie but something for consideration. Then I compose a reply, click the wheel again, and no 'send' option? I get Help, Select, Clear Field, Save Draft, Delete Orig Text and a few others ending in 'Close'. BUT if I open the message and then choose to FORWARD it, I can send normally. I have 50 users hooked up and the bulk of my units are for vehicles in our corp fleet, and only a few are being affected in this way.

Any ideas? Sorry to be so wordy.

thank you,

Scott
Offline  
Old 06-19-2007, 10:34 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

It sounds as if no messaging service books exist on the device. You will probably need to reactivate them on the BES or at the very lease resend the service books to the devices.
Offline  
Old 06-20-2007, 06:03 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
SimonMac's Avatar
 
Join Date: Feb 2006
Location: Leeds, UK
Model: :(
PIN: Absent :(
Carrier: None :(
Posts: 451
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

As above, quickest solutions is to ask your BES admin to resend your service books. If this doesn't work a reactivation will be needed.
__________________
No longer have 15 Domino 6.5 Servers
No longer have 6 BES 4.1.3 Servers
No longer have 2613 Users
But still have the 1 Constant Headache?!?!

Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

New OEM Apple5 iPhone6S 5S 5 iPhone6 Plus headphones
$3.99
 New OEM Apple5 iPhone6S 5S 5 iPhone6 Plus headphones  picture2x Genuine Apple A1105 OEM Power Supply/Adapter Mac mini 85W 18.5V 4.6A ~
$28.22
2x Genuine Apple A1105 OEM Power Supply/Adapter Mac mini 85W 18.5V 4.6A ~ picture(C21) Genuine OEM Apple AC Cord
$25.0
(C21) Genuine OEM Apple AC Cord pictureNew OEM Lightning to USB Cable Charger Data Cord for iPhone 5 5S 5C 6 6 Plus
$2.7
New OEM Lightning to USB Cable Charger Data Cord for iPhone 5 5S 5C 6 6 Plus  pictureOEM Genuine Original for Apple iPhone 5s 6s 6+ Lightning USB Data Cable Charger
$2.7
OEM Genuine Original for Apple iPhone 5s 6s 6+ Lightning USB Data Cable Charger  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.