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-   -   mp3 as attachment (http://www.blackberryforums.com/general-legacy-device-discussion/82780-mp3-attachment.html)

misterjuicy 06-22-2007 09:03 PM

mp3 as attachment
 
Why does it say "unrecognized document format" when i try to open an mp3 file attached from an email?

thanks, alex

danbra 06-27-2007 10:56 AM

Quote:

Originally Posted by misterjuicy (Post 577945)
Why does it say "unrecognized document format" when i try to open an mp3 file attached from an email?

thanks, alex

Check you have OS 4.2 (OPtions-> About). Also you may be interested in MAsterDoc which allows playuing and saving MP3 and WAV attachments as files to your BB memory for further playing and sending as attachments. Here's a link to it http://dynoplex.com/blackberry/software/masterdoc.html

warped26 06-29-2007 02:34 AM

you can also try this: upload the mp3 ringtone in a free website, and download it there from you BB Browser.

John Clark 06-29-2007 02:41 AM

mp3's are not a supported format for email attachments. I would suggest upgrading your Desktop Manager to 4.2 SP2 with Roxio Media Manager and then updating the OS on your 8700g to this one:

4.2.1.96 for 8700c/g

This will allow you to save the mp3 to your PC and then load it to the BB via Desktop Manager/Media Manager

Spectral 07-04-2007 06:13 PM

I have the same issue on the Pearl. It tries to retrieve the MP3 and then says "Unrecognized document format". I don't see why it won't just save it to any location of my choice since no conversion is necessary. I have the latest OS installed.

liangalvin 07-05-2007 12:05 AM

some help?
 
Is there a easier way by sending ringtones through email??? I dont know how to set it as a download through a site...please email me or respond if you can help... thanks

akosnitzky 07-05-2007 02:11 AM

Quote:

Originally Posted by Spectral (Post 589372)
I have the same issue on the Pearl. It tries to retrieve the MP3 and then says "Unrecognized document format". I don't see why it won't just save it to any location of my choice since no conversion is necessary. I have the latest OS installed.

I know for music, I was able to make things work by making it a .wma file. I am not sure if that applies to your question.

Spectral 07-05-2007 03:32 AM

The file plays just fine if I transfer it to the Pearl via Bluetooth or if I put it on my web server and download the file via the Pearl browser. When I email it to myself, however, it refuses to download the attachment and gives me the "Unrecognized document format" error. How can it be unrecognized when the phone plays it without a problem?

jetspeedz 07-05-2007 11:00 AM

Quote:

Originally Posted by liangalvin (Post 589633)
Is there a easier way by sending ringtones through email??? I dont know how to set it as a download through a site...please email me or respond if you can help... thanks

there are a lot of free website that host files.. some like Free file hosting by Savefile.com or putfile.com just upload them and point your BB browser to the link after you upload and you can save that way

liangalvin 07-05-2007 10:08 PM

dude i've done what you said... Jetspeedz... but when i try to download it... i cant save it....


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