06-24-2007, 11:23 AM
Join Date: Jun 2007
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| | Help! Password Problem
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I'm a new user to BB. I just got an 8830, but have a lot of information synced from my Palm via my MAC.
I set a Password on the Password keeper, but set one too complex. I think I remember it, but it involved numbers, letters, and a symbol. I think I am having trouble getting all the upper case,lowercase, numerics, and alternate character keys to match what I originally set.
I'm now at attempt 7/10 and it doesn't look promising.
I do have a backup from several days ago. If I resync, will I at least have everything except the Password Keeper recoverable?
What do I do? The manual seems to say everything will be erased if I exceed the 10 trials with errors. Should I do a final sync and then somehow do a "hard" reset of the machine with a full resync to my computer?
My goal is all the info I have now on the BB with the Password Keeper in the initialization mode. Is that possible?