Originally Posted by connico
still havng figured out what this icons mean, anyone else have any ideas???
It sits ontop of the new mail msg icon, yellow envelope...and it looks like a 1 overlayed with a speech bubble??
iv changed the themes and all it does is relocate the icon to another section of the screen, we cant get rid of it and well frankly i dont wanna wipe it to see if it will help
Okay, silly question: Has he gone through the Messages folder, and made sure to open (read) EVERY message?
If it's on top of the new mail icon, it sounds like it's saying he's got a new email/message.
That's all I can think of. Again, it'd be helpful to know a few more specifics, namely what specific BlackBerry model he's using, what version of the OS he has loaded, and what specific theme this first turned up on. That info may be crucial to figuring out exactly what's going on.
Good luck getting it sorted out.