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Old 05-13-2005, 12:00 PM   #1 (permalink)
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I am a Cingular customer using a 7100t BB. I was trying to fix my IM problem since it wouldn't work and I think I screwed up. I erased my IM application and have no idea how to get it back. I never had the chat service book so that could have been the problem. But now I don't even have the IM application. Anyone have any idea how I can get the IM application back?
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Old 05-13-2005, 12:46 PM   #2 (permalink)
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reboot the phone, go to options, settings, host routing table, then register. Server should push it back down soon after.
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Old 05-13-2005, 01:59 PM   #3 (permalink)
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Quote:
Originally Posted by bossj52
reboot the phone, go to options, settings, host routing table, then register. Server should push it back down soon after.
I doubt that will work since he is on the Cingular network. It is a T-Mobile application which is pushed by T-Mobile's network.
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Old 05-13-2005, 02:06 PM   #4 (permalink)
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so in order to make it work again would I call T-Mobile to have them send it to me again? Would they even do that?
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Old 05-13-2005, 02:36 PM   #5 (permalink)
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If you are on the Cingular network, then T-Mobile can't send it to you.
Buy Verichat or Rambler.
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Old 05-13-2005, 02:48 PM   #6 (permalink)
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What is I go to the website, software.se.t-mobile.com/ and download the T-mobile Handheld Software Version (4.0.0.198) to my phone. Will it mess up all of my cingular settings? Will I lose all of my service books?
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Old 05-13-2005, 03:20 PM   #7 (permalink)
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Nope; but it won't solve the problem either.
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Old 05-13-2005, 03:44 PM   #8 (permalink)
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oh, I guess I just have to talk to BB directly to solve this... Unless anyone has anymore ideas..
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Old 05-13-2005, 03:51 PM   #9 (permalink)
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It's not a RIM problem. The IM application supplied by T-Mobile for use on their BBs is pushed over the air by T-Mobile. Since your BB is not on the T-Mobile network, they can't push to it. I think that's about it... Sorry
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Old 05-13-2005, 04:20 PM   #10 (permalink)
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Damn it, that is a shame. Having a t-mobile phone on a cingilar network is really a pain in the ass. oh well. Thanks for your help
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