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Old 07-04-2007, 06:12 PM   #1 (permalink)
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Hi Everyone,

My office has provided me with a BB 8703 and I keep encountering one problem with my email: reconcilation.

When someone sends an email to my Lotus Notes- I get a copy of the message on my BB. When I delete the message on my BB I want it to delete it from my Lotus Notes account as well.

I am currently on BES and my Email Reconciliation settings are as follows:

Messages Services: Desktop (my Lotus Notes)
Delete On: Mailbox and HandHeld
Wireless Reconcile: On
On Conflicts: Handheld Wins.

Please note that I also have the latest drivers/firmware on my BB.

Any assistance would be greatly appreciated.

Thank you,
D
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Old 07-04-2007, 07:18 PM   #2 (permalink)
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Wirelessly posted (Cingular 7130c: BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

It takes about twenty minutes to reconsile.
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Old 07-04-2007, 07:38 PM   #3 (permalink)
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Wirelessly posted (BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/126)

Based on what you are telling me- are my setting correct? What should i do if it doesnt delete the messages after 20 min?
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Old 07-04-2007, 07:41 PM   #4 (permalink)
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Wirelessly posted (Cingular 7130c: BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

If it doesn't sync after twenty minutes first try just pulling the battery. If that doesn't work have your IT guy reset you in the bes.
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Old 07-04-2007, 07:58 PM   #5 (permalink)
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Wirelessly posted (BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/126)

Thank you. How do they reset me on BES? Will i lose my messages during the reset?
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