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-   -   "App Error 523" Reset (http://www.blackberryforums.com/general-legacy-device-discussion/84516-app-error-523-reset.html)

lark 07-05-2007 03:02 PM

"App Error 523" Reset
 
Twice in the last two days, I have received this message and the 8800 has reset. Does anyone know if this is related to a memory issue?

I am not too careful about exiting programs, but if it is a memory problem, I will be more diligent.

Thanks

John Clark 07-05-2007 03:16 PM

From the RIM site. I searched the support page for "error 523." It says it's for the Pearl but I'm guessing it's the same.

Quote:

The following error is received: 523 app. error. Reset.

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Doc ID : KB11816
Last Modified : 2007-04-27
Document Type : Support



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Environment


BlackBerry® devices
BlackBerry Pearlxxx8482; 8100 smartphone


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Problem
On the BlackBerry device, the following error message appears after pressing the Mute button, accessing an application, or performing a hard reset:

523 app. error. Reset.



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Resolution
To resolve this issue, complete the following steps:

Upgrade to the latest version of BlackBerry Desktop Software.
Remove any recently installed applications on the BlackBerry device, then install the latest version of BlackBerry Device Software on the BlackBerry device. For more information about how to upgrade BlackBerry Device Software, see KB03901.

JonNuttNTL 07-05-2007 04:15 PM

Yep if its a JVM 523 error the only resolution i find is to perform a complete reinstallation of the OS.

Jon.

lark 07-05-2007 05:41 PM

Thank you for the information. I may try to delete my most recent program - if only I could remember what it was. I believe it may have been BBWeather.

If I have to do the OS, does that mean a wipe of the present device?

lark 07-06-2007 01:34 PM

I installed the latest AT&T OS, and the problem seems to have been fixed. Thanks again.


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