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Old 07-06-2007, 02:32 PM   #1 (permalink)
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Default 8830 on Verizon - How to enable Bluetooth Support?

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Folks,

I searched the forum and could not find an answer hence my post...

I just took possession of a BlackBerry 8830 on Verizon Wireless. Installed BlackBerry Desktop Manager 4.2.2 and successfully synced using the USB cable. I'd like to use Bluetooth to sync, but the option to "Enable Bluetooth support" is grayed out and therefore not selectable.

I called Verizon Wireless and the tech stated that VZW does not support this feature but I could go to the manufacturers site to get more info. I took this to mean that a non-crippled version of the Desktop Manager could be downloaded from RIM. Downloaded 4.2.2 from RIM but the result is the same. Is it the BB 8830 itself that has been crippled or the DT software? Is there a way to synchronize using Bluetooth with the 8830 on the VZW network?
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Old 07-06-2007, 02:35 PM   #2 (permalink)
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Yes, I can sync with my laptop no problem. Is bluetooth turned on on your phone? Turn on BT, do a device search to find your computer...then pair it...and u should be set
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Old 07-06-2007, 03:20 PM   #3 (permalink)
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Quote:
Originally Posted by gibber9583 View Post
Yes, I can sync with my laptop no problem. Is bluetooth turned on on your phone? Turn on BT, do a device search to find your computer...then pair it...and u should be set
I can pair the BB with my laptop no problem. It's the BlackBerry Desktop Manager software that will not let me select the Enable Bluetooth support option in order to connect the BB for synchronizing.

Are you using a VZW 8830 to synchronize your email, contacts, and calendar using Bluetooth?
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Old 07-06-2007, 03:22 PM   #4 (permalink)
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I am currently at the office, and I honestly dont even remember what I sync'd with my bberry. I know the the DM did recognize my BBerry. I can test later/this weekend
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Old 07-06-2007, 03:24 PM   #5 (permalink)
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In order to use Bluetooth with the Desktop Manager you need to use Microsoft's Bluetooth Stack as opposed to the Bluetooth drivers that came with your device. Desktop Manager only works with the Microsoft native Bluetooth drivers.

How do I do this, you may ask. I was in the same situation when I purchased my Bluetooth adapter that did not have native Windows drivers. I found this great site that helped me out:

Sheer Boredom - Getting Bluetooth To Work

Hope this helps. Now mind you this should at least enable the option in the Desktop Manager to allow for Bluetooth connections. Whether is actually works with the phone is a different story.

Last edited by jeremyckitching : 07-06-2007 at 03:26 PM.
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Old 07-06-2007, 03:29 PM   #6 (permalink)
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Also, I am running Vista at my house. Dunno if that matters?
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Old 07-06-2007, 03:37 PM   #7 (permalink)
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Quote:
Originally Posted by jeremyckitching View Post
In order to use Bluetooth with the Desktop Manager you need to use Microsoft's Bluetooth Stack as opposed to the Bluetooth drivers that came with your device. Desktop Manager only works with the Microsoft native Bluetooth drivers.

How do I do this, you may ask. I was in the same situation when I purchased my Bluetooth adapter that did not have native Windows drivers. I found this great site that helped me out:

Sheer Boredom - Getting Bluetooth To Work

Hope this helps. Now mind you this should at least enable the option in the Desktop Manager to allow for Bluetooth connections. Whether is actually works with the phone is a different story.
Thanks, but the Bluetooth adapter is integrated into my laptop so I'm not sure how to apply this info. FWIW, my Dell uses the Toshiba BT stack for the integrated adapter.
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Old 07-06-2007, 05:41 PM   #8 (permalink)
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Oh, I see.
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