Originally Posted by Pentarus
Going from a 8703e to a 8830 also means you are changing carrier (CDMA -> GSM) anyway. You will have no choice to to this carrier's BIS page and setup a new email account... and then send the service books.
Pentarus, the user is not switching carriers. The 8703e and 8830 are both on Sprint's network. (They're both on Verizon also, but I assume the OP is referring to Sprint, since its indicated in their profile and original post.)
I believe you are confusing the 8830 with the 8800.