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Old 07-11-2007, 05:24 AM   #1 (permalink)
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Default 8703e compatible with desktop 4.2 sp 1

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I am having issues trying to sync my Blackberry 8703e with Outlook/Exchange with BES available next month, so I need to use USB to connect. Verizon supplies Blackberry Desktop Manager 4.1.1.9. Would an upgrade to 4.2 sp 1 fix the problem. The problem is that when I select Outlook for example to sync contacts, then I get grayed out file name and it will not let me browse to location and select. I wonder if removing outlook.pst and recreating new outlook.pst might fix the problem or going to 4.2 sp 1 will fix issue.
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Old 07-11-2007, 08:59 AM   #2 (permalink)
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Originally Posted by dhwkns View Post
I am having issues trying to sync my Blackberry 8703e with Outlook/Exchange with BES available next month, so I need to use USB to connect. Verizon supplies Blackberry Desktop Manager 4.1.1.9. Would an upgrade to 4.2 sp 1 fix the problem. The problem is that when I select Outlook for example to sync contacts, then I get grayed out file name and it will not let me browse to location and select. I wonder if removing outlook.pst and recreating new outlook.pst might fix the problem or going to 4.2 sp 1 will fix issue.
Not an direct answer to your question but I can sync with outlook on BIS. Who know may be OS4.2 will solve yours

Give it a try => VZW download

hope this helps
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Old 07-11-2007, 09:21 AM   #3 (permalink)
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Originally Posted by dhwkns View Post
Would an upgrade to 4.2 sp 1 fix the problem. The problem is that when I select Outlook for example to sync contacts, then I get grayed out file name and it will not let me browse to location and select.
Hmm, I don't know. I'd suggest starting with deleting your Outlook profile and re-creating it first.
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