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Old 07-17-2007, 11:37 AM   #1 (permalink)
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hello all,

first off i like to say that i spent the last 30 minutes searching the forums so if this has been answered i apologize.

for some reason i am not receiving emails/pins, and so on. thishas been happening for the past few days. if i take the battery out and the phone restarts then i get all my mail.

i am currently using a 8800 on cingular/at&t. v4.2.1.7.2

any help would be greatly appreciated. this is costing me $$missing all these emails.

thanks
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Old 07-17-2007, 11:39 AM   #2 (permalink)
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I assume you have a BlackBerry Data Plan that is provisioned on your account??

If so it could be a carrier issue or a problem with the account.... I'd call and have them check the provisioning...
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Old 07-17-2007, 11:48 AM   #3 (permalink)
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as much as i hate to do so,i will give them a call.

i find it odd that it stops working, then after a reset,it works again for hours, then back to the same old problem. FRUSTRATION !!!!!!!!

thanks
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Old 07-17-2007, 11:49 AM   #4 (permalink)
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Sounds like a provisioning issue on their end or the device is having issue....

LOL.... I feel your pain and hate calling customer service as well....

Kris
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Old 07-18-2007, 10:55 AM   #5 (permalink)
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hey check the fire wall by going to options>security>firewall make sure everything is unchecked. If this does not work then contact your service provider.

Last edited by grimace006 : 07-18-2007 at 03:38 PM.
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