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Old 07-22-2007, 11:54 PM   #1 (permalink)
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Hi all,

I'm new to BB and PDAs and so far love the 8830. Today, however, I noticed loss of connectivity and it showed 1x on the top right corner. I couldn't fix it until I rebooted it by removing the battery. Then it was 1XEV again. Can anyone explain why it happened or whether this is something that is going to be a common occurrence. I didn't do anything differently as far as I know. Is there another way to correct it if it happens again.

Also, has anyone able to tether with it? I get a 678 error code. thanks, bill
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Old 07-22-2007, 11:55 PM   #2 (permalink)
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Don't know what caused it. Often you can reset it simply by turning the wireless radio off and back on.
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Old 07-23-2007, 01:49 AM   #3 (permalink)
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You know the first hour my phone did the disconnect thing but after I did a restart (pull battery) its been fine every since. I am thinking it was just a set up thing since it went dead after I activated it when trying to get on the internet.
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Old 07-23-2007, 09:11 AM   #4 (permalink)
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Hi everyone, I just got my 8830 about a week ago. Anyway, yesterday it stopped pulling in emails from all of my accounts. I went back and deleted them all on the BIS, and they work fine again now. I don't think I did anything to cause it, and was wondering if this is a freak happening, or a common occurrence. It really wasn't too big a deal, as I set them back up in just a few minutes.
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Old 07-23-2007, 09:26 AM   #5 (permalink)
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dewman, I had the exact same problem yesterday. Strange. What email account? I was using a gmail account on BIS. I stopped getting mail on my bberry entirely. The first time it had ever happened. I had gmail set up for about 30 days and that has never happened.
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Old 07-23-2007, 09:31 AM   #6 (permalink)
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Dew and gibber, sometimes a simple battery will fix that glitch, and no, it is not common, but it happens, yes. This morning (with my 8800 on AT&T) I thought the AT&T EDGE network was down (my TMo 8700 had EDGE and receiving mail, etc.) so I pulled the battery on the 8800 and rebooted, 60 seconds later, email all piling in and the network indicator was back on EDGE.
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Old 07-23-2007, 09:35 AM   #7 (permalink)
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Quote:
Originally Posted by jaferd View Post
Hi all,

I'm new to BB and PDAs and so far love the 8830. Today, however, I noticed loss of connectivity and it showed 1x on the top right corner. I couldn't fix it until I rebooted it by removing the battery. Then it was 1XEV again. Can anyone explain why it happened or whether this is something that is going to be a common occurrence. I didn't do anything differently as far as I know. Is there another way to correct it if it happens again.

Also, has anyone able to tether with it? I get a 678 error code. thanks, bill
Just do "ALT,CAP,DEL" and it will do a reboot, when it boots back up you should have 1XEV again.
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Old 07-23-2007, 09:38 AM   #8 (permalink)
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Quote:
Originally Posted by dwp1975 View Post
Just do "ALT,CAP,DEL" and it will do a reboot, when it boots back up you should have 1XEV again.
It is not the same thing. Close, but not the same.

How do I reset my BlackBerry? - BlackBerryFAQ
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