BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-26-2007, 07:47 PM   #1 (permalink)
New Member
 
Join Date: May 2007
Model: 8700c
PIN: N/A
Carrier: Cingular
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Attachments

Please Login to Remove!

I have no option to download attachments or retrieve them.
Is there a way to correct this
Offline  
Old 07-26-2007, 08:36 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Many times the Blackberry Attachment Service must be installed in order to download attachments. Install the OS package to your PC and then plug the BB into Desktop Manager and run application Loader. Check the box next to BB Attachment Service.
Offline  
Old 07-26-2007, 08:50 PM   #3 (permalink)
New Member
 
Join Date: May 2007
Model: 8700c
PIN: N/A
Carrier: Cingular
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Attachments

Where do I find the OS package?
Thanks so much!
Offline  
Old 07-26-2007, 08:53 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

BlackBerry Operating System Downloads - BlackBerryFAQ

Actually, you can check to see if it's already installed by going to Options >Advanced Options >Applications. Scroll down and look for "Blackberry Attachment Service."
Offline  
Old 07-27-2007, 05:37 AM   #5 (permalink)
New Member
 
Join Date: May 2007
Model: 8700c
PIN: N/A
Carrier: Cingular
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Attachments

I download the OS file and ran the Desktop manager.
I do not see any option for downloading attachments.
No place to put a check either.
Offline  
Old 07-27-2007, 08:03 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2006
Model: 8700g
Carrier: T-Mobile
Posts: 31
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You have to do it through the application loader after you've installed the handheld OS files. Place a check next to the Blackberry attachment service.
Offline  
Old 07-27-2007, 10:21 AM   #7 (permalink)
New Member
 
Join Date: May 2007
Model: 8700c
PIN: N/A
Carrier: Cingular
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Attachments

I ran the Application Loader connected to my BB after installing the OS software and no where did I see anything about installing the Download Service. Is there a place where I can see step by step instructions for this?
Offline  
Old 07-27-2007, 09:11 PM   #8 (permalink)
New Member
 
Join Date: Jul 2007
Model: 8703
PIN: N/A
Carrier: sprint
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by John Clark View Post
Many times the Blackberry Attachment Service must be installed in order to download attachments. Install the OS package to your PC and then plug the BB into Desktop Manager and run application Loader. Check the box next to BB Attachment Service.
thanx that just help me out i had no clue y i couldnt download my attachments
Offline  
Old 07-30-2007, 05:46 AM   #9 (permalink)
New Member
 
Join Date: May 2007
Model: 8700c
PIN: N/A
Carrier: Cingular
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Attachments

Maybe it is because I use the redirect service that my attachments do not open. Under settings and options the attachment service is listed. I still cannot open attachments.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.