BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-01-2004, 11:12 AM   #1 (permalink)
dw
New Member
 
Join Date: Sep 2004
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help with 7100T attachments

Please Login to Remove!

I am new to the whole Blackberry thing. I am trying to view PDF attachments with my 7100t. When I click on the attachment and select to open, I have one of two things happen. Either, the attachment appears to download and a message box says that the attachment is empty, or the clock appears by the attachment and it never finishes downloading.

I have never successfully viewed a PDF attachment.

Any suggestions?

Thank you,

Doug
Offline  
Old 10-01-2004, 11:16 AM   #2 (permalink)
Tom
Admin & Founder
 
Join Date: Aug 2004
Location: Kitchener-Waterloo, On, Canada
Model: 9800
OS: 3.1415926
PIN: UnDisclosed
Carrier: Rogers
Posts: 5,264
Post Thanks: 5
Thanked 105 Times in 25 Posts
Default

I dont believe support for pdf files is available yet..
I have also heard that t-mobile is having issues with their servers not being updated correctly, as I have heard reports that even the opening of images doenst work properly yet.
__________________

Tom Glogowski Owner and Administrator
BlackBerryFAQ.com | BlackBerryForums.com | BlackBerryClub.com
Offline  
Old 10-01-2004, 12:06 PM   #3 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

PDF should be working but I think T-Mobile is having rollout pains. (i.e. more glitchy at first, like a first model of a new brand of smartphone)

If you are impatient for getting PDF to work, there are some workarounds such as getting an hosted BES/MDS account. (But not everyone is interested in one).
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 01-09-2005, 02:24 PM   #4 (permalink)
Knows Where the Search Button Is
 
NickFLZ's Avatar
 
Join Date: Dec 2004
Location: Tampa, FL
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What about .jpg files? I I have never been able to open attachments on my 7100t -- though the only two types I have tried are MP3 and JPG. I am running the most current sotware (3.8.0.128) available.

Any thoughts? Also, I heard Varichat is a great IM client but I have seen earlier posts from users not being able to use the services due to some port issues? Does anyone know if this has been resolved. I don't wanna buy the program and then realize it doesn't work on T-Mobile right away.

Thanks,

Nick
__________________
Nick
7100t

"If we do not find anything very pleasant, at least we shall find something new." - Voltaire
Offline  
Old 01-09-2005, 02:28 PM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,807
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

<for at least the 25th time>

There are two ways to view JPG/GIF image files. One is to have BES 4.0 and Handheld 4.0 code. Then you can view those attachments.

The other way (with v3.8 or higher) is to post the images to a web site, and use the browser to select and download them.
Offline  
Old 01-09-2005, 02:33 PM   #6 (permalink)
Knows Where the Search Button Is
 
NickFLZ's Avatar
 
Join Date: Dec 2004
Location: Tampa, FL
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I don't see how posting an image to a server is a viable answer when referring to email attachments; considering i cannot see the attached image, let alone do anything else with it. I have had success downloading images I wanted to use as backgrounds, etc.

Thanks anyway.

Nick
__________________
Nick
7100t

"If we do not find anything very pleasant, at least we shall find something new." - Voltaire
Offline  
Old 01-09-2005, 02:43 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,807
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Fine; I was explaining to you how to view JPG/GIF files.

Here is the answer to your question:

You can only view JPG/GIF attachments with BES 4.0 and Handheld 4.0.
Offline  
Old 01-17-2005, 12:09 AM   #8 (permalink)
New Member
 
bb_os_lover's Avatar
 
Join Date: Oct 2004
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Image attachments will work only with BES/BWC 4.0 and BB 4.0 Handheld
S/W. With regards to other attachment types, the only ones that will work
are: MS Word, Excel & PPT, Corel WordPerfect, Adobe PDF & text files.
Just a heads up, those attachment types will work only and only if they
are orignal type of documents (i.e. it can not have scanned images or
documents, etc. also stuff like charts for excel will not pull up). I know
some PDF files are scanned images, therefore that will not work.
The way the BB receives attachments all depends on how the BWC/BES
handles it regards of w/c carrier you have. BWC/BES decodes and
compresses the attachment, and then sends it to the BB in which the BB
will not receive the original attachment but the necessary data from it.
For instance, an email w/ an attachment on your BB/BES might arrive
with a size of 50Kb. The size of the transmitted message to the BB might
be around 15Kb or less. Hope that clarifies the attachment issue!!!!!
__________________
Any better & stable OS for a Mobile device than the Blackberry OS?

BB Tech-Support
Offline  
Old 01-20-2005, 08:55 PM   #9 (permalink)
New Member
 
Join Date: Jan 2005
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES 4.0

I am new to Blackberry... where can I get the BES 4.0 software?

Thanks

JA
Offline  
Old 01-22-2005, 07:38 PM   #10 (permalink)
Thumbs Must Hurt
 
El Chino's Avatar
 
Join Date: Oct 2004
Location: Sunny Miami
Model: 7100t
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: BES 4.0

Quote:
Originally Posted by johndawg
I am new to Blackberry... where can I get the BES 4.0 software?

Thanks

JA
Johndawg:

OS is not available just yet for the TMO 7100t bookmark this great thread by Mark Rejhon which will keep you up to date as to when it comes out.

http://www.blackberryforums.com/view...light=download
Offline  
Old 01-22-2005, 08:06 PM   #11 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,807
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

BES 4.0, as opposed to the handheld OS code for the 7100t is available. It is a server based solution. You either need to run your own BES (with the corresponding back end Exchange, Notes or Groupwise server) or use a hosted BES provider like MailStreet, MyBlueBerry or one of the other ones.

You need both components (BES 4.0 and Handheld 4.0) in order to open e-mail picture attachments.
Offline  
Old 01-29-2005, 11:24 PM   #12 (permalink)
New Member
 
Join Date: Jan 2005
Location: Redmond, WA
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default attachments, gif, jpg, pdf, doc THEY ALL WORK ON A 7100!

Don't know what happenned to my post from about 10 days ago. The reqwireless email viewer does all of this. Have been using it for some time and I am very impressed

Try it out free at http://www.reqwireless.com/emailviewer.html
Offline  
Old 02-02-2005, 12:17 PM   #13 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8320
Carrier: tmo
Posts: 17
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

So if I get the reqwireless email viewer, I don't need BES in order to view attatchments and pictures(jpg)?
Offline  
Old 02-04-2005, 09:34 AM   #14 (permalink)
SaV
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8100
Carrier: t-mobile
Posts: 31
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by bb_os_lover
Image attachments will work only with BES/BWC 4.0 and BB 4.0 Handheld
S/W.
How does one upgrade the BWC client to 4.0? I've just upgraded the handheld to 4.0 and would really like to see jpeg images. Thanks!
Offline  
Old 02-04-2005, 12:56 PM   #15 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,807
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

One doesn't; one must wait for the carrier to do so.

Has anyone seen anything published about BWC 4.0?
Offline  
Old 02-04-2005, 02:15 PM   #16 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2004
Location: North Carolina
Model: 8300
Carrier: AT&T
Posts: 119
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default


Just tried sending myself a .pdf file via T-Mobile BWC, and attachment services works perfectly...

No dice with the .jpg file though

---------------------------------------------

So I give up, does that mean that BWC though T-Mobile is or is not running BWC/BES 4.0?

I'm so confused..
Offline  
Old 02-05-2005, 06:16 PM   #17 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2004
Location: Nassau, Bahamas
Model: Torch
Carrier: BTC
Posts: 171
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

.pdf files that are scanned wont open on a blackberry. .pdf files that are converted or created will open on a blackberry.
Offline  
Old 02-07-2005, 04:08 PM   #18 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2005
Location: Texas
Model: 7100T
Posts: 64
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I concur that .pdf files are fine with BWC. So is .doc and .xls files BUT there is NO GO with picture attachments via BWC. I think it might be that BWC is still no upgraded to OS 4. However, those with BES 4.0 are successful with picture attachment.
Offline  
Old 02-07-2005, 04:48 PM   #19 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,807
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Has anyone seen it published the BWC 4.0 (or whatever it is called) will handle picture attachments, or is this just wishful thinking?
Offline  
Old 02-16-2005, 11:04 AM   #20 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2005
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I still can't believe this thing is unable to automatically view images/pdf's in emails. That is really a MUST for me since all my faxes go straight to my email in PDF format.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.