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-   -   I ditched the GPS-crippled Verizon for a Sprint 8830 - Here's the status so far... (http://www.blackberryforums.com/general-legacy-device-discussion/88186-i-ditched-gps-crippled-verizon-sprint-8830-heres-status-so-far.html)

brittonx 07-30-2007 01:52 AM

I ditched the GPS-crippled Verizon for a Sprint 8830 - Here's the status so far...
 
After much frustration with Verizon's position regarding disabling the GPS on the 8830, I ordered and received a Sprint 8830.

1.) The voice quality seems to be much better. My wife complained when I got the Verizon device that she couldn't hear me clearly. I am using the exact same Jabra BT500 headset that I was using with my Cingular 8700c, then the Verizon 8830, then the Sprint 8830.

2.) Having the functional GPS is great! I played a round of Golf on Saturday. I used a golf score card application which also uses GPS to tell you the distance to the tee if you have the course data. It was a great example of why it is important that the internal GPS be functioning on the device.

3.) While I have not tried it yet, the Sprint unlimited data plan also allows me to tether the 8830. I expect to try it out this coming week.

4.) For coverage areas where Sprint's network doesn't reach, they have extensive roaming agreements which include not only voice but also data roaming, both for free. I think this addresses most of the shortcomings in their network. (Verizon is one of their roaming partners)

5.) I much prefer the 8830 in black. The Sprint 8830 looks sharp.

6.) The Sprint 8830's keyboard has a much better tactile feedback. I thought the mechanicals were supposed to be the same however the keyboard feels tons better on the Sprint.

7.) I am delighted to take my money away from Verizon and to a carrier who has opened up the 8830 to be all it was designed to be instead of limiting it.

DallasFlier 07-30-2007 02:00 AM

Quote:

Originally Posted by brittonx (Post 617017)
I am using the exact same Jabra BT500 headset that I was using with my Cingular 8700c, then the Verizon 8830, then the Sprint 8830.

Wow, sounds like you personify "churn" in the cell phone biz! :smile: Good luck with the new 8830 and Sprint. If for any reason it doesn't work out, guess there's always T-Mobile still left! ;-)

brittonx 07-30-2007 08:21 AM

Quote:

Originally Posted by DallasFlier (Post 617019)
Wow, sounds like you personify "churn" in the cell phone biz! :smile: Good luck with the new 8830 and Sprint. If for any reason it doesn't work out, guess there's always T-Mobile still left! ;-)

I suppose.

I am someone who is quite loyal to companies that put their customers first. When I see things like Verizon's decision to disable the GPS, that is when I look elsewhere.

My reason for leaving Cingular/AT&T was my 8700c was pretty beat up and it was time for a new device. I liked the 8830 which they did not have. Also their network speed was pretty slow.

takeshi 07-30-2007 08:44 AM

Quote:

Originally Posted by brittonx (Post 617117)
I liked the 8830 which they did not have.

What were you looking for in the 8830 that wasn't in the 8800?

amarryat 07-30-2007 09:33 AM

Quote:

Originally Posted by brittonx (Post 617017)
After much frustration with Verizon's position regarding disabling the GPS on the 8830, I ordered and received a Sprint 8830.



2.) Having the functional GPS is great! I played a round of Golf on Saturday. I used a golf score card application which also uses GPS to tell you the distance to the tee if you have the course data. It was a great example of why it is important that the internal GPS be functioning on the device.

Funny I submitted feedback to Verizon saying that I wanted to use the golf GPS application but could not. They responded with a generic response about how they don't support gps. This was my letter:

I recently upgraded to the Blackberry 8830 and am aware that it has a GPS chip in it. I would like to use this phone with the Intelligolf software that enables GPS assistance on the golf course, however I have learned that the Verizonwireless version of the 8830 has the GPS functionality disabled. Are there any plans to re-enable this, or should future potential customers go to Sprint to gain this flexibility?

And this was their reply:

Thank you for contacting our Verizon Wireless website. We apologize that you are not able to use the BlackBerry 8830 with the Intelligolf software to enable GPS assistance on the golf course. We are happy to assist you with your concern on using the BlackBerry 8830.

Verizon Wireless is committed to providing the very latest in products and services. Verizon Wireless does not provide support for the BlackBerry Maps application or 3rd party software that would be required to make full use of the 8830's GPS capabilities. As a result, the 8830's GPS functionality has not been enabled so that we are able to provide a standardized level of functionality and support for our advanced devices.

We are unable to state if or when additional GPS functionality will be enabled on the Verizon Wireless 8830. We understand and apologize for any frustration regarding this but we are only able to provide information regarding products or services that we are currently offering. We are unable to disclose any unconfirmed information because it would be subject to change and could raise expectations that may not be met.

If you have other questions or concerns, please write to us again through Cell Phones, Mobile Phones and plans for Personal - Verizon Wireless. We appreciate your business and thank you for choosing Verizon Wireless.

JSanders 07-30-2007 09:44 AM

If this turns into another Verizon-crippled-my-gps-enabled-8830 gripe thread, it will be closed.

amarryat--the topic is how much the OP likes his Sprint version.

amarryat 07-30-2007 09:53 AM

Quote:

Originally Posted by JSanders (Post 617192)
If this turns into another Verizon-crippled-my-gps-enabled-8830 gripe thread, it will be closed.

amarryat--the topic is how much the OP likes his Sprint version.

I responded to the OP's 2nd point. And based on the subject, it sounds as though he griped and then ditched.

Dawg 07-30-2007 09:58 AM

Should probally go ahead and close!

have fun with sprint CSR hope you dont ever have to call them.

JSanders 07-30-2007 09:59 AM

Thank you. Any future complaints or venting about the Vzn 8830 gps-crippling can be made here: http://www.blackberryforums.com/gene...here-rant.html

If you are not aware, this issue has been beaten to death on this board, and to keep from having a thousand topics on the matter, we've tried to help it make sense by keeping them in one place.

Dawg 07-30-2007 10:01 AM

Quote:

Originally Posted by JSanders (Post 617213)
Thank you. Any future complaints or venting about the Vzn 8830 gps-crippling can be made here: http://www.blackberryforums.com/gene...here-rant.html

If you are not aware, this issue has been beaten to death on this board, and to keep from having a thousand topics on the matter, we've tried to help it make sense by keeping them in one place.

umm it says not to post in that thread.

mariettanole 07-30-2007 10:35 AM

which golf app were you using?

birdiebo 07-30-2007 02:32 PM

So, back to the original post: have you experienced phone calls not registering on the handset and going straight to voice mail? So far, that is the only negative I've experienced with the hardware or the service.

ibmman69 07-30-2007 05:29 PM

Sprint services appears to be good in Raleigh, NC too!


Quote:

Originally Posted by birdiebo (Post 617567)
So, back to the original post: have you experienced phone calls not registering on the handset and going straight to voice mail? So far, that is the only negative I've experienced with the hardware or the service.


brittonx 07-30-2007 07:01 PM

Quote:

Originally Posted by mariettanole (Post 617258)
which golf app were you using?

mScorecard
mScorecardô | Golf scorecard and statistics software for java enabled mobile phones, BlackBerry, Palm and PocketPC devices

I really like it so far. It is very easy to use.

brittonx 07-30-2007 07:03 PM

Great so far...
 
Quote:

Originally Posted by birdiebo (Post 617567)
So, back to the original post: have you experienced phone calls not registering on the handset and going straight to voice mail? So far, that is the only negative I've experienced with the hardware or the service.

No missed calls so far.

It even rang through when I received a call while tethered and online.
(Which is working great while connected directly to Sprint's network.)
((I still need to try it when it's roaming))

I'm thrilled so far with the Sprint 8830's performance and lack of restrictions.

bikedogrun 07-30-2007 07:16 PM

Quote:

Originally Posted by Dawg (Post 617211)
have fun with sprint CSR hope you dont ever have to call them.

Sorry if you had an awkward time ... my Sprint experience (approx 6-7 calls in 6 months to Cust Service) has been uniformly excellent as well. Not a single dropped call, every call quite clean as well (was not true with either TMO or AT&T).

The 8830 is a superb device, I am fine with the keyboard ... all-in-all I'm VERY happy.

/BD 8-)

ibmman69 07-30-2007 08:45 PM

I've experienced good call quality as well. I have had excellent experience with the call centers as well.


Quote:

Originally Posted by bikedogrun (Post 617940)
Sorry if you had an awkward time ... my Sprint experience (approx 6-7 calls in 6 months to Cust Service) has been uniformly excellent as well. Not a single dropped call, every call quite clean as well (was not true with either TMO or AT&T).

The 8830 is a superb device, I am fine with the keyboard ... all-in-all I'm VERY happy.

/BD 8-)


ilguy 07-30-2007 10:31 PM

How is the battery life of the spring 8830 vs. the verizon 8830? One of my initial thoughts was that the GPS on the 8830 combined with higher power requirement of the CDMA technology may have shortened battery life too much.....

MichaelBB 07-30-2007 10:33 PM

Quote:

Originally Posted by ibmman69 (Post 618077)
I've experienced good call quality as well. I have had excellent experience with the call centers as well.

1st off your sig says your on verizon, and r U commenting on the call quality of Sprint or Verizon?.

Testing out the AT&T 8800 now, have to say Verizon's Customer service and Tech support are awesome but the crippling and overpriced data have go me looking elsewhere.

Nothing like calling customer support and getting someone chomping on gum or axing me a question. WTF happened to hiring standards and training? Obviously AT&T does not believe in them, to top it off, when you ask a cs rep how the merger is working and has anything change for the better or worse and the guy says NOPE SOS different day and its just a job, Did I answer all of your question for ya ?

ibmman69 07-31-2007 09:12 AM

The text I quoted referred to Sprint and I was also referring to Sprint.

After the conversation I had with Verizon's "Executive Office" yesterday, I have decided to make the jump permanent. I will port my number by the end of the week. I just hope Sprint keeps up the good service I have received so far.

Quote:

Originally Posted by MichaelBB (Post 618158)
1st off your sig says your on verizon, and r U commenting on the call quality of Sprint or Verizon?.

Testing out the AT&T 8800 now, have to say Verizon's Customer service and Tech support are awesome but the crippling and overpriced data have go me looking elsewhere.

Nothing like calling customer support and getting someone chomping on gum or axing me a question. WTF happened to hiring standards and training? Obviously AT&T does not believe in them, to top it off, when you ask a cs rep how the merger is working and has anything change for the better or worse and the guy says NOPE SOS different day and its just a job, Did I answer all of your question for ya ?



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