Just got my blackberry and I love the product but need some help.

First, how do I change my default e-mail folder from "Cingular" (which has all of my e-mails) to "Inbox" (which is my actual Inbox and does not show messages once I have moved them to a folder)

Second, how do I type a "soft or 2-second" pause when storing a phone number so I can access my office voice mail.

Third, is there a way to increase the volume other than just the circle thing on the side. It seems low?

Please help

Thanks,
Angelo

There is no "inbox"'; the folder is called Messages and contains all inbound and outbound messages (including SMS, PIN messages and e-mail). You can filter to see just inbound messages by pressing ALT - I, but it is not a permanent filter.

When typing in the number, press the trackwheel and select "Insert Pause" - it will put in the 2 second pause for VM.

And the volume IS low. Not sure you can do anything about that.

Good luck!

'x' is the letter for soft pause/2 second so 555-1111x111# will dial 555-1111, pause 2 seconds once answered and then dial the extention 111 and the #

ANGELOT: I hope that you have gotten familiar to your BB. With all due respect, I do not agree with how BUNKER explained about adding pauses or waits... the reason I say that is because I pay 50% of all my bills via the 1-800 IVR number, aka.,Interative Voice Response Systemso I get rather annoyed with always having to listen to all the options before I can pick the option that I actually want. Since I pay about 10 bills/ month via the IVR I programmed all the options that I would need to push to get to where I want to be to pay my bill... it works wonders with every company, just dial the number, throw my phone on speaker phone and sit back and relax until my bill is paid...

ANGELOT, I'm sure you have used this simple programming before or else you wouldn't be asking about it. All you have to do is to go in your addy book and save your number with the programming options.

For example:
- If the number your dialing is 111-111-1111 after you enter the # with area code and after entering the last digit "press" the letter "P" right behind the last # and then hit the next # you want to enter. It should look something like 111-111-1111p1p1p1p1p1 etc., you may also use the "wait" but I believe that the "pause" works the best.

Bunker not to discredit what you suggested bc it may be different with each Blackberry device. At you in the states? Are you using the 7100G? if so then it should be exactly the same. Good luck bud and you will be so glad that you have a BB 7100G after you learn how to use it.

'x' works on all BB devices. Our company uses 4 different models of BB (including the 7100) from 3 carriers in the USA (and several outside the USA)and it works for all of them. We use it for setting up conference calls company wide.

Using the wait and pause functions on the address book when entering a phone number also works, although I would have to say that my experience is that it has never worked as consistantly as I would like.

But then I don't use any sort of system which requires me to go three or four menu items down into a phone menu to do anything.

Bunker

I've tried the x but I can't type enough of them. I can't get the P to come on the screen when I am dialing the number. I am doing to access my office voice mail and I've done with many other phones.

How does "P"ause differ from the "x"? How do I get the p to appear when I'm dialing since I can only get numbers.

Do I need to add an address book entry? I've just typed the number first (because I don't know how many pauses I need) and then tried to add to my #2 speed dial.

Please let me know.

Thanks,
Angelo

As said in my post earlier, when typing in the number, press the trackwheel and select "Add Pause" - it will put in the 2 second pause for VM.

In my earlier post on this, I said it was Insert Pause.

Click the wheel when entering the number into the Address Book; select "Add Pause"

You will need to create and Address Book entry in order to use it as a Speed Dial.

IT WORKS.

I got the pauses in there now. Thanks. Hoping you can help me out with 2 more questions.

First, on my main messages screen, there is a 6 with an envelope icon right next to it on the upper left. What does this mean? I thought it meant that I have new messages but I've read them all.

Second, I was told by someone you could change the default e-mail folder from "Cingular" to whichever folder you want. Is this true?

Please advise. Thanks.

The 6 could be missed phone calls. Go into the messages folder, click the wheel and select "Mark Prior Opened" and see if that works.

What folder do you want to open to?

I guess theonly way to remove the 6 and envelope is by deleting the e-mail and I don't want to delete them. Mark prior unopened does not change anything.

I want the default folder to be my Lotus Notes Inbox and not "Cingular" which lists all of my e-mails.

Let me know. Thanks, Angelo

There is no Inbox on the BlackBerry. The folder is labeled "Messages"; it contains all inbound and outbound messages. You can filter items (Press ALT I) to see the Incoming only, but there is no way to change this view. It is the Messages folder - not an Inbox.

Check your Saved Messages; they also show as unreads.

There is an inbox and other folders if you are using BES. You can’t change the default folder but you can view other folders while in messages. If you click the scrollie and go down to view folder you should be able to see your entire Inbox including subfolders and be able to view the contents of those folders (at least with outlook, not sure about Lotus), with the exception of offline folders, like PST files in outlook.

I've have most of these things working. That add pause works better. Thanks.

However, I enterted a voicemail entry in my address and have it as speed dial 2. But for some reason, I cannot edit the entry. I even went into my address book and deleted but speed dial 2 is still there.

How do I delete or edit this entry and start over?

Please help. Thanks.