05-22-2005, 11:05 PM
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| | 7230 locks when making phone call if wireless is off
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We have just upgraded to V4 for BES exchange and our handhelds (7230's &7290's). We have allowed in the policy to place a call while locked.
If the phone is unlocked, it prompts first to turn the radio on when trying to make a call, but we have found that if the wireless is turned off, and you try to place a call while the handheld is locked, it says "please wait" with the hourglass (not moving) and freezes. Soft reset only brings it back to same screen. We have to remove the battery, to unlock it.
Has anybody else come across this? Is there a fix?