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-   -   Sprint 8830 = No BBery Messenger icon? (http://www.blackberryforums.com/general-legacy-device-discussion/90413-sprint-8830-no-bbery-messenger-icon.html)

883l 08-14-2007 01:21 AM

Sprint 8830 = No BBery Messenger icon?
 
Hey all,

I had a 7520 and backed it up when I got my new Sprint 8830. I restored it, and everything came up. For some reason though, messenger texts wouldn't go through. I assumed this was due to it still being attached to my old PIN or something. So I deleted it, and downloaded the 8830 from blackberry.com/messenger

Now, it says it's there, I verified it with my desktop manager and it says it's there, but... there's no icon. I've clicked "View All" and done everything I can think of, and it's just not there. I re-downloaded, rebooted, still nothing. Any ideas?

takeshi 08-14-2007 08:20 AM

Do you have any folders? If so, have you checked in them?

Janir 08-14-2007 10:29 AM

Re-provision the service books?

883l 08-14-2007 11:53 AM

Not in any folders, and I checked the provisioning and resent it... still nada

883l 08-14-2007 04:27 PM

two hours on with tech support and still nada

GoblueNextel 08-14-2007 05:10 PM

Quote:

Originally Posted by 883l (Post 633250)
two hours on with tech support and still nada

Try seeing if you can assign it to the convenience key, if it is listed then it should be there? Just a thought.

883l 08-14-2007 07:58 PM

In the list for the key, it's not listed. So that's a problem...

GoblueNextel 08-14-2007 08:01 PM

Quote:

Originally Posted by 883l (Post 633451)
In the list for the key, it's not listed. So that's a problem...

If it is in applications, delete it.

Then go to mobile.blackberry.com and there is link there.

Are you positive you have a data plan?

883l 08-14-2007 08:03 PM

Quote:

Originally Posted by GoblueNextel (Post 633457)
If it is in applications, delete it.

Then go to mobile.blackberry.com and there is link there.

Are you positive you have a data plan?


I have unlimited data. I'm able to use browser, e-mail, SMS, etc... no problem.

883l 08-14-2007 08:05 PM

The mobile.blackberry.com link takes me to the same place as www.blackberry.com/messenger/


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