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Old 08-14-2007, 12:21 AM   #1 (permalink)
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Default Sprint 8830 = No BBery Messenger icon?

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Hey all,

I had a 7520 and backed it up when I got my new Sprint 8830. I restored it, and everything came up. For some reason though, messenger texts wouldn't go through. I assumed this was due to it still being attached to my old PIN or something. So I deleted it, and downloaded the 8830 from blackberry.com/messenger

Now, it says it's there, I verified it with my desktop manager and it says it's there, but... there's no icon. I've clicked "View All" and done everything I can think of, and it's just not there. I re-downloaded, rebooted, still nothing. Any ideas?
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Old 08-14-2007, 07:20 AM   #2 (permalink)
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Do you have any folders? If so, have you checked in them?
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Old 08-14-2007, 09:29 AM   #3 (permalink)
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Re-provision the service books?
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Old 08-14-2007, 10:53 AM   #4 (permalink)
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Not in any folders, and I checked the provisioning and resent it... still nada
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Old 08-14-2007, 03:27 PM   #5 (permalink)
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two hours on with tech support and still nada
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Old 08-14-2007, 04:10 PM   #6 (permalink)
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Quote:
Originally Posted by 883l View Post
two hours on with tech support and still nada
Try seeing if you can assign it to the convenience key, if it is listed then it should be there? Just a thought.
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Old 08-14-2007, 06:58 PM   #7 (permalink)
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In the list for the key, it's not listed. So that's a problem...
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Old 08-14-2007, 07:01 PM   #8 (permalink)
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Quote:
Originally Posted by 883l View Post
In the list for the key, it's not listed. So that's a problem...
If it is in applications, delete it.

Then go to mobile.blackberry.com and there is link there.

Are you positive you have a data plan?
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Old 08-14-2007, 07:03 PM   #9 (permalink)
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Quote:
Originally Posted by GoblueNextel View Post
If it is in applications, delete it.

Then go to mobile.blackberry.com and there is link there.

Are you positive you have a data plan?

I have unlimited data. I'm able to use browser, e-mail, SMS, etc... no problem.
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Old 08-14-2007, 07:05 PM   #10 (permalink)
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The mobile.blackberry.com link takes me to the same place as www.blackberry.com/messenger/
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