08-14-2007, 11:05 PM
Join Date: Jun 2006
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| | Address Book - missing contacts / entries
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Hi guys. Just got back from the Sturgis (South Dakota) bike rally (SD has NO nextel blackberry service, fyi) and once I left Sturgis and got back into Nextel service area I found my address book to be totally empty (both personal and business). However, clicking on "address book options" shows that I have 103 entries (which i am guessing are the entries that existed prior to my Sturgis trip). When clicking on "sim phone book" all i see is "NEXTEL CARE" with an accompanying ph # for Nextel Care (which I promptly called for help.....and which ended up not being all that helpful).
In the past, I added all contacts to the address book with phone numbers, physical addresses, email addresses, notes, etc - but never made a distinction between personal and business entries (didn't know that option existed until i started trying to find my contacts list).
But now my address book seems totally empty. Yet if i receive a call from someone that i had originally entered into my address book and then check the "call loop" folder, I can "view contact" for that number and see all the info I had previously entered in the address book for that person. But again, this info does no longer appear in my address book folder.
Any ideas as to how I can find and restore all my old contacts in the Address Book?