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Old 08-16-2007, 11:02 PM   #1 (permalink)
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Default Enterprise Activation Weirdness with E-mail Push

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My company handed me a BlackBerry 8700 which I found very easy to configure to retrieve my GMail and Hotmail E-mail accounts. I liked how I had a separate group icon on my main screen for the individual accounts. I then get instructions on how to do the Enterprise Activation with my company and now my GMail and Hotmail accounts groups are missing and all of my E-mails show up in the Messages group icons along with my work E-mail address. I really do not want them all grouped together and would like to have separate group icons the way I did prior to doing the Enterprise Activation. Any ideas on how to get it this way?
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Old 08-17-2007, 06:02 AM   #2 (permalink)
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Quote:
Originally Posted by dayve View Post
My company handed me a BlackBerry 8700 which I found very easy to configure to retrieve my GMail and Hotmail E-mail accounts. I liked how I had a separate group icon on my main screen for the individual accounts. I then get instructions on how to do the Enterprise Activation with my company and now my GMail and Hotmail accounts groups are missing and all of my E-mails show up in the Messages group icons along with my work E-mail address. I really do not want them all grouped together and would like to have separate group icons the way I did prior to doing the Enterprise Activation. Any ideas on how to get it this way?
You should talk to your BES administrators. They are likely enforcing an IT Policy which "disallows" other messaging services such as GMail and Hotmail.

As far as all of your email coming into the 'Messages' box... read about that here. Section 1.3
http://blackberryfaq.com/index.php/BES_Users_FAQ
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Old 08-17-2007, 09:05 AM   #3 (permalink)
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Thanks for replying. They were not stopping Gmail from coming in, it was just getting consolidated within my Messages inbox. The link you provided me answered my questions (unfortunately).

Quote:
I want to keep my personal mail and work mail separate. How can I separate my BES mail from my BIS mail?

In short, you can't.
The 'Messages' icon is a consolidated inbox, which gathers mail from all accounts linked to the device.
While BIS accounts get their own inbox icons, BES mail does not.
BES mail can only go to the 'Messages' icon, along with all BIS mail, PIN/SMS/Broswer messages.
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