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Old 08-17-2007, 06:41 PM   #1 (permalink)
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Question Roaming problems in Ontario (VZW 8830)

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Has anyone else had problems roaming with their VZW 8830s in Ontario? Sitting in one location I watch network coverage go from 1xEV (where voice and data work wonderfully), to the same signal strength but only 1x. Whenever this happens I loose all ability to make a call or Tx/Rx data.

I tried to manually choose carriers, but network selection only gives the choice of Automatic or "Home Only" (unlike when roaming on GSM).

Any thoughts?

Thanks!!
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Old 09-09-2007, 08:00 PM   #2 (permalink)
Knows Where the Search Button Is
 
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Exclamation Getting to the root cause

Well its taken me three weeks and two units to figure out, but this is what I've found.

Using a STOCK VZW8830 with the off the shelf OS loaded, roaming in Toronto works 100% fine, and the battery runs a few days with no problem. Taking the same 8830 and upgrading to the latest VZW 8830 OS (4.2.2.148 - plt3.0.0.67), roaming becomes a nightmare.

Essentially, the device registers fine to the network (which I believe is Telus), lights the roaming indicator (triangle in the banner) and establishes a 1X or 1XEV connection. This fairly typical CDMA connection lasts for a few minutes, until the device takes away its roaming indicator. Once this happens you're dead in the water until the device decides that its time to search for a new network and find its way back to a roaming 1X or 1XEV connection.

This would lead one to believe that the .148 software build seems to be a bit buggy when it comes to roaming. Now I only have to convince VZW of this. Any one have a GOOD contact to work this up through? I'm pretty sick of spending an hour+ on the phone with nice but otherwise not very helpful cust svc people. For now, its back to the original software build.

Hope this info is helpful! I'll update when I have more information..... Wish me luck!
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