Originally Posted by ethants
1. My click wheel was working one minute, gone the next. I have an 8700c, and this is the first problem it's had.
2. The BB is not under warranty from RIM or Cingular/AT&T, but it is under a satisfactory guarantee through dyscern.com .
3. I do not wish to buy replacement parts.
Is there anything I can do for this? I have shoved various sized paperclips into the space between the click wheel and the casing hoping it would pop back up. It has, but then as soon as I click down it gets jammed up again.
Also, it no longer makes the fun 'click' when you press in, you have to shove your finger into it to get it to work.. and that's how I knew it was messed up. ):
Sounds like the spring popped! Send it back for a replacement.... OH... And never cram a paperclip into it....