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Old 08-20-2007, 09:51 PM   #1 (permalink)
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I bought a used phone and I am unable to use enterprise activation because I don't know the original owner's email and password. Is there a way to cancel the previous account or reset?
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Old 08-21-2007, 11:06 PM   #2 (permalink)
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Just wipe the device.
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Old 08-21-2007, 11:20 PM   #3 (permalink)
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If the device is locked, simply type the password in wrong 10 times. If it's not locked then, as suggested above, wipe the device by going to Options >Security Options >General Settings >Press the menu key and select "Wipe Handheld."
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