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Old 08-21-2007, 01:16 AM   #1 (permalink)
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Default does wiping a corporate phone disconnect email service?

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hey all, i'm new to this site, because i'm sort of new to the whold pda world. what i'm wondering is, if i'm on my corporate blackberry (8700), and i wipe it by typing in the wrong password 10 times, will i still be connected to the work email? i know i'll probably lose any old saved messages, but i'm wondering if i'll still receive NEW messages---or if i'll be disconnected from the email service. i'm on vacation and don't feel like going through the hassle in my downtime to retrieve my password (i didn't set it; IT did for me, and i left it in the office), so i'm willing to wipe it since i don't have a lot of data on it yet, but i do need to remain on email while away. thanks for anything anyone may know about this!
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Old 08-21-2007, 01:38 AM   #2 (permalink)
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Yes, wiping it removes the BES connection.
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Old 08-21-2007, 01:47 AM   #3 (permalink)
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ah, thank you! you saved me from a disaster. so i guess there's nothing i can do to get into my email without the password? not such a bad thing to not be able to work on vacation i guess
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Old 08-21-2007, 02:21 AM   #4 (permalink)
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maybe i can sync without typing in a password to retrieve contacts?
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Old 08-21-2007, 09:33 AM   #5 (permalink)
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Quote:
Originally Posted by berrywhacked View Post
maybe i can sync without typing in a password to retrieve contacts?
Nope, Desktop Manager prompts for password before you can do anything.
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Old 08-21-2007, 10:22 AM   #6 (permalink)
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Quote:
Originally Posted by berrywhacked View Post
but i do need to remain on email while away.
They can give you a new EA password and you can perform an Enterprise Activation wirelessly. You'd still need to make sure that you know what your password is (though I don't think your BB password is stored on the BES so I think you could choose a new one) as the password lock would still be active.
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Old 08-21-2007, 01:25 PM   #7 (permalink)
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Quote:
Originally Posted by John Clark View Post
Yes, wiping it removes the BES connection.
But does wiping remove the IT Policies associated with BES?
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Old 08-21-2007, 01:33 PM   #8 (permalink)
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Quote:
Originally Posted by Dubdub View Post
But does wiping remove the IT Policies associated with BES?
No.

I can say that with utmost confidence. Ugh.
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Old 08-21-2007, 01:34 PM   #9 (permalink)
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Wirelessly posted (BB 8860: BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Quote:
Originally Posted by Dubdub
Quote:
Originally Posted by John Clark View Post
Yes, wiping it removes the BES connection.
But does wiping remove the IT Policies associated with BES?
No. Policy is there to stay.

It can be removed by placing a "blank" policy on the device.
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Old 08-21-2007, 02:15 PM   #10 (permalink)
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pardon my ignorance, but what is an EA password? not the same as the password used to get into the phone?
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Old 08-21-2007, 02:55 PM   #11 (permalink)
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Quote:
Originally Posted by berrywhacked View Post
pardon my ignorance, but what is an EA password? not the same as the password used to get into the phone?
Your BES admin sets up the password on your account for you to type into the Enterprise Activation screen. It can only be used once and expires after a certain amount of time (set by the BES admin.)
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