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Old 08-21-2007, 10:00 PM   #1 (permalink)
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I have a few questions about the 8800 series. Some background on me. I've had various BB's, Treo's, HTCs and now the HORRIBLE iPhone. I am coming from Verizon and a MotoQ which was a great combo. Verizon ROCKED for service and i really thought my Q was a great device. Though it took some tweaking eventually it was the longest smartphone/pda/bb type of phone Ive ever had. I dont know if its the iPhone or ATT but so far not happy with either.

Here are some of my questions specific to my needs:

If you have the 8800 on ATT how does the device work as a phone?
(quality, clarity, volume, etc). The iPhone is the WORST phone ever (amazing device but lousy phone). On a side note how is the speaker phone also? Are you happy with it?

Has anyone made the switch FROM Verizon TO ATT and if so what is your feelings on this. Because i was VERY happy with VZW in my area and in my travels and would be willing to go back though would be nice to just pick up a BB at ATT and not have to re-switch back.

Has anyone gone from the Motorola Q to the 8800? (how is it compared to the Q?) Did you move to ATT or did you just get the 8800 on VZW?

I just read that the 8820 is coming out on ATT soon (like this week, along with the new Q9h) and it has WiFi (not the Q9h)? Is this needed on a BB?

I know that ATT uses EDGE and when surfing the net and i get a call on the iPhone it drops the call to voicemail and I HATE that. With EVDO on VZW it would bounce me out of EVDO and let the call go through? Which does the 8800 do on ATT?

Overall how does it work with attchments? I get various PDFs, DOCs, Excel stuff. I dont need to edit em, just read them. The Q could open most but had a problem with some PDFs and it wasnt the greatest at it either.

Thanks in advance for the time and if some of these have been answered before sorry, but after searching the forums i still cant really seem to find these specific questions answered.

-Aaron

Last edited by snowcrash : 08-21-2007 at 10:01 PM.
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Old 08-21-2007, 10:46 PM   #2 (permalink)
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First, welcome to the Forums. Happy you are here, and I hope your questions will be answered to satisfaction.

I have the 8800 with ATT service. I love it, no problems or glitches or hangups, I have been using it for about 4 months. The call quality is great (I use the Motorola H600 Bluetooth earpiece about 75% of the calls) as well as the speaker phone.
The 8800 keyboard to me some getting-used to, coming from a BB 8700, which has a more tactile feel to the keys. The GPS rocks on it, as well as the SD card for some music storage for me.

I can't comment on the VZW issues, no personal experience there. I undertood the 8820 is coming to TMo, not ATT immediately.

AT&T's EDGE network, for me, has been as good or better than TMo's which I had on the 8700 (and still use from time to time and my wife's 8100). I have not had a problem with calls going to voicemail if I am in the browswer. I have read on there of that happening to some users IF their browser IS actively transmitting data at that VERY moment the call comes in. Mine just rings.

Attachments-- moderately good to fine. The 8800 and its OS version 4.2 supports attachments fairly well. Third-party viewers like BeamBerry, Repligo, or eDoc can be used to enhance viewing those documents.

Good luck, ask back if you need further.

Last edited by JSanders : 08-23-2007 at 11:12 AM. Reason: mis-spelling
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Old 08-22-2007, 02:45 PM   #3 (permalink)
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Added the bump before i actually read your post ^^^^

Thanks for the info! Think Im going to wait out a little bit and see if/when the 8820 is coming out. I'd hate to get the 8800 today and then have the 8820 come out in a week or two. I've seen some rumors around the net that they should be coming out very soon.

Thanks again and sorry about the bump.

Last edited by snowcrash : 08-22-2007 at 07:08 PM.
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Old 08-23-2007, 10:51 AM   #4 (permalink)
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Quote:
Originally Posted by snowcrash View Post
If you have the 8800 on ATT how does the device work as a phone? (quality, clarity, volume, etc). The iPhone is the WORST phone ever (amazing device but lousy phone). On a side note how is the speaker phone also? Are you happy with it?
I'm happy with my 8800 with regard to both questions. However, it does seem that a lot of people moving from CDMA to GSM aren't happy with the difference in the way calls sound...

Quote:
Originally Posted by snowcrash View Post
I just read that the 8820 is coming out on ATT soon (like this week, along with the new Q9h) and it has WiFi (not the Q9h)? Is this needed on a BB?
That really depends on your needs. Obviously, there have been many, many BB's without WiFi so no, it's not "needed" on a BB.

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Originally Posted by snowcrash View Post
I know that ATT uses EDGE and when surfing the net and i get a call on the iPhone it drops the call to voicemail and I HATE that. With EVDO on VZW it would bounce me out of EVDO and let the call go through? Which does the 8800 do on ATT?
You can't have simultaneous voice and data on EDGE. It's not an issue with the 8800 -- it's a limitation of the network. If you're not actively pulling or sending data you can receive a call.
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Old 08-23-2007, 10:58 PM   #5 (permalink)
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Aaron,

A little about my experience. Hope it helps.

I too have had many a device over the last few years. When I went back to Verizon after a recently poor experience with Sprint/Nextel I started with a Motorola Q. I had a BB 7100i with Nextel, which I liked for the most part. I felt that it didn't handle doccuments, particularly PDF's as well as I would have liked, and the data connection was absolutely useless, but for the most part it worked well. The 'Q' just didn't do it for me. It seemed, as it was described in some of the trade magazines like a "dummed down" Blackberry. I went from the Q to a Verizon SmartPhone (I forget the model but it was one of those slide-out keyboard types with Windows Mobile OS. Way too clunky, thick and heavy. At the time Verizon didnt have a BB solution anything like the 8830 so I opted to get a simple Razr and call it a day.
Well, being somewhat of a portable device geek, the Razr was never going to do it, despite the fact that I got really good at cracking the thing and had virtually every locked feature unlocked by the time i was done, so I went to my local Verizon store and got the 8830.
In short, it is an absolutely teriffic solution for everything I use it for. I receive Excel, Access, and PDF files all day long and the translator works without a hitch. The Internet works great, both with BB Internet and with Opera. Setup with VZAccess and Desktop Manager was a breeze and the new sync software is very intuitive, sync's over BT, no problem. The Media Manager software works great. It optimises files, like video automatically using simple drag-&-drop, and the tethering works very well and, although the connecton is certainly slower than a data card, for simple surfing and email it works great and the option is certainly less expensive than a datacard and the associated data plan. ($16.00 vs $60.00)
I use the web quite a bit and I have yet to miss a call. I don't really do that much data moving, so I likely wasn't in the middle of an upload or download when a call came in but I have certainly been on line when the phone rings and the call gets through every time, at least for me. When I hang up, the page on the net reappears, right where I left off.
As for Verizon; the customer service has been second to none. I made all of these phone changes within the first 6 months. Never a hassle. Sprint refused to help me with my 3rd, yes 3rd 7100i failure in less than a year and I had been a customer for 7 years and had 5 phones with them. No problem with Verizon and I had a far less legitimate reason to switch phones.
Now I think it sucks that Verizon locks down features like GPS and MMS in the interest of charging for services like VZNavigator (gag...) but for what I use the Blackberry for, and the service I get from Verizon, the compromise is well worth it. Besides, with Nav solutions like TomTom, Magelin and the In-Dash units, would I ever really use the one in the phone?
The speakerphone works great, for a mobile speakerphone. I have commented a couple of times how impressed I am with the sound. For a thin profile, mono speaker, it sounds excellent. Phone sound quality is really quite good in my opinion and I have yet to drop a call, and as a side note I think the battery life is superb for a PDA type phone. ( I had to carry an extra battery around with that Verizon SmartPhone thing...)
Whew... Sorry about the wordy reply but I hope I gave you some insight, at least from this camp...
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Old 08-24-2007, 01:03 AM   #6 (permalink)
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Awesome thanks for all the info. FATBIKE I think the Data vs Phone call is an EDGE thing not an EVDO thing. I think EDGE uses the phone line to increase date traffic while EVDO doesnt. With all the EVDO phones I've had even if I'm in the middle of a download it will bump the download and the phone call would get priority.

I would consider going back to VZW but think im going to muscle it out for a couple weeks and see if ATT comes out with the 8820. Not that ATT supports it yet but its able to use "Voice Support over UMA/GAN If your service provider offers UMA/GAN support, you can also take advantage of full voice functionality over any Wi-Fi network supported by your service provider." That itself is worth the wait "just in case" If I get that one and not happy with the ATT signal/service in my area (which right now i think is bad but that may be the iPhone) I will switch back to VZW. Just upset and have been while i was a VZW customer before this lame @ss iphone that they always cripple their phones.

Again thanks everyone for the info. Looks like BB will be my next purchase. Just not sure which 88xx it will be but really dont know how much more i can take, the iPhone is basically unusable to me.

Is the GPS non existent on the VZW one? Or just something that you need to pay more to have? Because I wouldnt use it for driving or anything but I do travel a lot to places I dont know and one thing i've noticed with the iPhone is its nice to pop up google maps and find stuff near you, but that would be ROCK SOLID if the phone actually knew where i was and then could give me directions to say the closest pizza place from where i was standing. Again not needed 100% but its something i would rather have the option to do.

Last edited by snowcrash : 08-24-2007 at 01:07 AM.
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Old 08-24-2007, 09:57 AM   #7 (permalink)
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Hey Aaron,

here are some of my personal thoughts..

-Definitely wait for the 8820 to come out, especially when some reports have
stated that the phone is around the corner, maybe as soon as Sep. 15th.
Either the 8800 will be discounted or somehow the inventory will be
depleted to make room for the 8820..I would imagine that the 8820 would
be at least updated in the software area..and overall, wifi is good to have
if it comes with it anyway, right?

-Personally speaking no mobile carrier stands out because all will shine when
things are great and ideal...I had temporarily Verizon..(they love to have billing errors or keep your money or tie it up ) but I found it Cingular/ATT to be quite good when it comes to that area...e.g. refunds...etc. When things are bad..they are simply bad...Also, nothing is a "deal" with using a smartphone these days, you just need to strike the right balance. Cingular is
definitely not the worst out there...it just simply has different carrotts to dangle beside Verizon....or the others.

-Loved the Treo..but it was bulky and lacked some "sexyness" compared to BB, I had the 650 and 680 on plam...BB software is sooo pricey, and many charge by annual license...thank goodness for IM+ or Jive Talk do not...

-Reading documents...well, aweful if you had Documents to Go on Palm..because one has been spoiled....1. The basic version came with it 2. The professional version was inexpensive..compared to BB ..That's one weakness, unless I splurge for like 200 bucks...I have to wait for Docs to Go and see if they come up with a BB version ...asap..and the license fee is hopefully more reasonable

-I like the BB8800...call quality is awesome...bluetooth is much better with bb8800..sync to my new beemer with no problems and connects much, much quicker than my Treo..screen, menu settings..all great...I wish the keyboard buttons and the menu buttons in specfics would be more substantial..sort of flimpsy..and the silver coloring around the mouse thing is already peeling...I guess it is made to be disposable....which is ok, I change my phones every 2 years..to be ahead the curve..

-I like the push email thingy a lot, and actually, the media player is quite usable...speaker phone is quite good (better than TREO)..

-I don't get too many calls coming in like a busy switchboard...but I never had problems to receive and place calls with or without handsfree, the software seems to be able to handle all the different times of information coming in and going out without showing any signs of buggy...

All in all...no regret to moving to my first BB8800 series...was it a tremondous upgrade from my last treo 680...no, but the phone is smaller, and the BB seems to be more following the norm, so I took the jump and embraced it..

Hope this helps...
Cheers,
R
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Old 08-25-2007, 12:26 AM   #8 (permalink)
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I gotta say you all over here in the BB forum are great. Been on forums for every phone ive ever had and you are not all fan boys which is good. Looks like Im gonna wait and see if i can get my hands on the 8820 though thats if i dont toss this iPhone out the window before then.

Thanks again and I'll be back when I have the BB in hand!!!
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Old 08-25-2007, 12:35 AM   #9 (permalink)
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and you are not all fan boys which is good.
I've been called that too.
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Old 08-25-2007, 12:47 PM   #10 (permalink)
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I've been called that too.
LOL, well I guess we all can be once we get a product we like, but its not like WOOHOO the BB is the GREATEST thing EVER and can do EVERYTHING. Lurking around the other posts and boards I notice that sometimes people are like "Well sounds like a WM device would fit you better then a BB" and things like that. I'm sure after a couple days/week I will be a BB fanboy myself, well I know I will because Ive had em before and cant wait to make the jump back. GOD waiting for this new 8820 is KILLIN' me!!!!!!! Is it out yet.....
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Old 08-25-2007, 01:32 PM   #11 (permalink)
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Soon, very very soon, rumors are that ATT stores have to sell out of their complete 8800s first, warehouse first. So some stores could get them earlier than others.
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