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Old 08-22-2007, 06:32 AM   #1 (permalink)
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Join Date: Jun 2007
Model: 8800
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Question Mp3 attachment does not play at BES v4.1.4

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Hi,

After I upgraded the BES from 4.1.3 to 4.1.4 everything seems to be fine on the BES except that when I sent an mp3 file attachment to my 8800 mobile to test the new feature for the mp3 file support, it did not open the attachement, I received the message "An unknown error was encountered" when I tried to open the mp3 attachment. I did an attachment test for the mp3 file on the BES and it was successful. It seems strange that the 8800 can not open the mp3 file attachment. Should I delete the service book from the 8800 and resend it?
Any idea?

Thanks
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