08-22-2007, 02:22 PM
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| | BB cannot send nor receive if not connected.
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I'm having an issue with a user here.
His BB 7250 cannot send nor receive emails if the BB is not connected to the computer. If it's connected to the computer, everything works fine. Nobody else have this problem.
We're running BES 4.0.
I tried completly deleting the user from BES. Uninstalling the Blackberry Manager software on the computer and whipe the handle, nothing worked.
If anyone has any suggestions, that would be appreciated !
edited: I just wanted to add that if i open a message that failed to send, the status says "Service blocked".
Last edited by trep : 08-22-2007 at 02:30 PM.