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Old 08-23-2007, 10:42 AM   #1 (permalink)
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Default Issue with getting my verizon email to bb

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I am not sure what is going on, but i have it setup in BIS to come to my handheld...

the pop is incoming.verizon.net

Anyone have any clues ?

I do have my outlook open, which according tot he tech I talked to said it shouldnt matter.

Thanks as Always
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Old 08-23-2007, 10:51 AM   #2 (permalink)
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It should not IF you have your Outlook set to LEAVE MESSAGES ON SERVER.

Look at Outlook
> Tools
> Options
> Mail Setup
> Email Accounts
> View or Change existing accounts
> Next
> Change
> More Settings
> Advanced Tab
> check in box LEAVE A COPY OF MESSAGES ON THE SERVER.

Good luck.
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Old 08-23-2007, 01:33 PM   #3 (permalink)
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Quote:
Originally Posted by JSanders View Post
It should not IF you have your Outlook set to LEAVE MESSAGES ON SERVER.

Look at Outlook
> Tools
> Options
> Mail Setup
> Email Accounts
> View or Change existing accounts
> Next
> Change
> More Settings
> Advanced Tab
> check in box LEAVE A COPY OF MESSAGES ON THE SERVER.

Good luck.

I went through and changed that thanks ! I will see what happens, They get my email from my verizon.net acct but when they email me back its not working..


Thanks!!
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Old 08-23-2007, 01:36 PM   #4 (permalink)
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Are you trying to get your [email address] account? The email direct to your blackberry account?
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Old 08-23-2007, 01:49 PM   #5 (permalink)
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Quote:
Originally Posted by JSanders View Post
Are you trying to get your [email address] account? The email direct to your blackberry account?
no im trying to get my [email address] acct directly to my blackberry thru BIS.....
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Old 08-23-2007, 02:01 PM   #6 (permalink)
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On the BIS setup, it will be the exact same settings as you find on your Outlook, to receive the verizon account mail.

Have you tested it yet, to see if it arrives on both your PC's Outlook and BB?
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Old 08-23-2007, 02:27 PM   #7 (permalink)
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I have the same you should only have to put in your email adress and password is should do the rest for you, especialy if you don't know all your settings.
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Old 08-24-2007, 12:34 AM   #8 (permalink)
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Check your firewall: Options -> Security Options -> Firewall.
Ensure it is disabled and that BlackBerry Internet Service is not checked.

Since the leave a copy option was not originally checked, it does not sound like a message count issue. Also, if you are only looking to receive email through your verizon account, ensure the Desktop Service books are not installed. They can cause issues as well with preventing BIS email from pushing through if there is no need for Desktop (CMIME)

service books - Options -> Advanced options -> Service books.
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