BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-23-2007, 09:05 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 9700
Carrier: TMO
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Restoring address book from 7520 to 8830?

Please Login to Remove!

I am trying to restore my address book from a backup of a Nextel 7520 to my Sprint 8830 through the advanced options in Desktop Manager. The restore finishes but no names/phone numbers get transferred. I even tried to restore the entire backup file to the 8830, everything restored except the address book. The backup file says there are 205 entries to transfer.

Anyone have an idea of how to get my address book to transfer so I do not have to input them in manually?

Thanks in advance.
Offline  
Old 08-23-2007, 09:10 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,877
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

Welcome to the forums.

Just to confirm, you're doing these steps:
- You have a backup of your 7520
- You connect your 8830 to your PC, start Destkop Manager, launch Backup/Restore and click Advanced
- In Advanced window, click File/Open and open the backup of the 7520 in the left pane
- Scroll down to the Address Book, click on it, and click the arrow pointing to the right (middle of screen).
- Get prompted for restore of Address Book database, click OK

After doing all of that you don't see anything in the Address Book on the 8830?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 08-23-2007, 09:40 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 9700
Carrier: TMO
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Correct. In the left pane is where I see the 205 entries from the backup of the 7520.

After all that nothing gets tranferred.
Offline  
Old 08-23-2007, 09:47 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,718
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Are you on a BES? Is the addresss list in the right pane "greyed out?" If so, go into the device and turn off wireless sync for the address book. It's in address book >options. Then you should be able to restore the address book.
Offline  
Old 08-23-2007, 10:01 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 9700
Carrier: TMO
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Not on BES

Right pane address book not greyed out.
Offline  
Old 08-23-2007, 10:03 PM   #6 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,718
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

You can't select the address book on the left and click the middle arrow key to transfer the database to the device?
Offline  
Old 08-23-2007, 10:12 PM   #7 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 9700
Carrier: TMO
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I can but it quickly skips the "Sending to address book" no green status bars and goes to organizing database and finishes. Everything ran correctly but nothing imported.
Offline  
Old 08-23-2007, 10:51 PM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 9700
Carrier: TMO
Posts: 41
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

As a work-around I synched the 7520 to outlook and vice versa with the 8830. 204 out of 205 synched. wooo hooo
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

***SECONDARY VOLTAGE GLOVES 10***
$39.99
***SECONDARY VOLTAGE GLOVES 10*** picture***SECONDARY VOLTAGE GLOVES 11***
$39.99
***SECONDARY VOLTAGE GLOVES 11*** pictureBulbrite Q60G9CL 120-Volt Halogen JC Type Line Voltage G9 Flat Pin Bulb, 60-Watt
$9.48
Bulbrite Q60G9CL 120-Volt Halogen JC Type Line Voltage G9 Flat Pin Bulb, 60-Watt picture24V Step Down 12V 40A DC DC Converter 40AMP 480W Transformer Voltage Regulator
$25.0
24V Step Down 12V 40A DC DC Converter 40AMP 480W Transformer Voltage Regulator  pictureMegger MIT200-EN Insulation Tester, 1000 Megaohms Resistance, 500V Test Voltage
$436.95
Megger MIT200-EN Insulation Tester, 1000 Megaohms Resistance, 500V Test Voltage picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.