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Old 08-26-2007, 06:26 PM   #1 (permalink)
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Default Is there anyone out there that can help me with syncing w Outlook 2007 GOING CRAZY

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I have spent hours on this today and yesterday:

When I try to configure sync I get a message as follows:

The file or database name associated with Microsoft outlook is either missing of points to a file of zero length.

It suggests using the browse button - but the data entry field for the file name is greyed out and pressing browse has no effect.

I can see that others have had this problem and I have tried each of the solutions I found to no avail. BDS has been uninstalled and reinstalled several times
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Old 08-26-2007, 06:30 PM   #2 (permalink)
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Do you have the latest version of the Desktop Manager, Version 4.2, Service Pack 2?

BlackBerry Desktop Manager Downloads - BlackBerryFAQ

Good luck.

Last edited by JSanders : 08-26-2007 at 06:31 PM.
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Old 08-26-2007, 06:32 PM   #3 (permalink)
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Default Yes I do

Well I did have at one point today - I downloaded it but it still did not work. right now I have 4.2.2.12
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