Originally Posted by irishgirlawake
I have spent 2 days now trying to get my 8830 to sync with outlook 2007. When I got the BB on Friday it syncd perfectly with my outlook express contacts etc.
I upgraded to Outlook 2007 and appeared to lose capability.
I trust you have the latest Desktop Manager installed? If so, you can change which PIM Program you are using to sync with by going to:
Desktop Manager/Sync/Configuration/Configure Sync
Make sure you change all four components to MS Outlook. I'm not sure whether the Contacts will sync over properly, as they may be in a different format. Have you tried opening Outlook first and making sure all your Contact from Outlook Express have been brought over to Outlook's Contacts? If you now have MS Outlook properly set up, make sure you follow the synchronization configuration within DM and you should be good to go.