BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 08-27-2007, 10:43 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
Join Date: Apr 2007
Location: Canada
Model: 9700
Carrier: Rogers Wireless
Posts: 243
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help with the 8800; Texts/Email

Please Login to Remove!


1) I really like to keep all of my text messages. One of my favorite things about the BlackBerry is it's ability to store so many text messages/E-mails. I have it set to "save forever". There is one person who I often text message who I have together sent/recieved about 2300 text messages since this past February alone. When I checked the search feature about a month ago to see how many texts we've sent, the number went down to 800! I've just searched and now it's 904, when it by far should be over 2000. It seems like it keeps on deleting them so that the "cieling" is at 800-900! But it IS still set to "save forever". Is there any way to get them back, or to make it so it STOPS deleting them when I've clearly told the BlackBerry that it is NOT PERMITTED to delete them?

2) Also, why is it that when my BlackBerry is off for the night, and I turn it on in the morning - but overnight someone has sent me an E-mail - why does the time the E-mail was recieved ALWAYS say the time that I turned on the phone? Is there any way to make it tell me the REAL time that the E-mail was sent? Whats the use in knowing what time the E-mail was delivered to my BlackBerry, I want to know when it was sent!

Sorry for the long questions, I hope you can help .


Old 08-27-2007, 10:55 AM   #2 (permalink)
BlackBerry B Boy
jeremyckitching's Avatar
Join Date: Apr 2007
Model: 9700
PIN: 215BE1F8
Carrier: T-Mobile U.S.A.
Posts: 4,243
Post Thanks: 0
Thanked 0 Times in 0 Posts

For the first question check your available memory on the unit. I believe the BlackBerry will start deleting call logs and messages if the memory gets too low: Options > Status and check the File Free parameter. If it is less than 10MB then you will need to free up more space.

For the second issue this is how the BlackBerry works. The time displayed will be the time when the message is actually delivered to the device.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.