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-   -   this is driving me nuts! I have a message notification, but no message! (http://www.blackberryforums.com/general-legacy-device-discussion/92497-driving-me-nuts-i-have-message-notification-but-no-message.html)

BiikeMike 08-27-2007 05:53 PM

this is driving me nuts! I have a message notification, but no message!
 
Here is the deal. I have an envelope with a 1 next to it, but no new emails, messages, calls, etc. I went through and opened every email ans sms on this thing, and its still there!

Any ideas?

jeremyckitching 08-27-2007 05:59 PM

Wirelessly posted (BlackBerry 8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

It may come down to you having to wipe the device to remedy the situation. You can do a backup and then wipe.

aiharkness 08-27-2007 06:05 PM

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Check saved messages and see if you have unread message there. Also, in the folder that shows the unread message counter, put cursor on date at top of folder and bring up menu and select mark prior read. If that doesn't work, then jeremy's solution may be called for if the counter is driving you crazy.

dmacd 08-27-2007 06:17 PM

I also had the same problem. I Went through all message/sms item dates and ran the menu item 'Mark Prior Opened' as aiharkness said to do. Even though no messages were unread, the message notification stopped after I hit the offending date.

Thanks aiharkness.

John Clark 08-27-2007 06:54 PM

How do I reset my message counter to clear, or zero? - BlackBerryFAQ

rhyno604 08-27-2007 07:27 PM

Wirelessly posted (BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Do a reset by pulling battery out and then putting it back in.

BiikeMike 08-28-2007 02:12 PM

THANK YOU THANK YOU!

I didn't even know I had saved messages.

You guys rock!

greggebhardt 08-28-2007 02:16 PM

Quote:

Originally Posted by BiikeMike (Post 648579)
THANK YOU THANK YOU!

I didn't even know I had saved messages.

You guys rock!

I can remember, long ago when the exact same thing happend to me! Nice to see you found help here. There are great Blackberry useres here for sure!

chorton315 08-28-2007 06:21 PM

same problem but with missed calls
 
I constantly show a 3 missed calls icon up top, but have cleared everything and still see it. Will it need a wipe as well?

And still being a newby to this, I've seen where it asks if I want to wipe the memory, but will this completely wipe the phone including it systems information that make it work with ATT or will it just wipe the messages and information that I have placed on it?

In other words, when I hit wipe, will the phone still work and will I only have to reload the contacts on it?


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