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Old 08-29-2007, 07:52 AM   #1 (permalink)
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Why does my caller ID come up private to other cell phones and not my name or number?
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Old 08-29-2007, 07:55 AM   #2 (permalink)
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Go to Phone > Options > General Options and check the "Restrict My Identity" parameter. If it is set to On, then your number will show as private.
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Old 08-29-2007, 08:04 AM   #3 (permalink)
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Quote:
Originally Posted by jeremyckitching View Post
Go to Phone > Options > General Options and check the "Restrict My Identity" parameter. If it is set to On, then your number will show as private.
I have a BB8800 and there is no "general options" in the menu. Any ideas where to find this?
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Old 08-29-2007, 08:09 AM   #4 (permalink)
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Sorry, forgot your device is different. This is from the T-Mobile support site:

Enabling caller ID

To enable caller ID, perform the following steps:

1. At the Home screen, press the Menu key.


2. Scroll to the Call Log icon and click the trackball.


3. Press the Menu key.


4. Scroll to Options and click the trackball.


5. At General Options, click the trackball.


6. Scroll the Restrict My Identity and click the trackball.


7. Scroll to Off and click the trackball.


8. Press the Menu key.


9. Scroll to Save and click the trackball.

Last edited by jeremyckitching : 08-29-2007 at 08:11 AM.
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Old 08-29-2007, 08:14 AM   #5 (permalink)
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Quote:
Originally Posted by Kenai View Post
I have a BB8800 and there is no "general options" in the menu. Any ideas where to find this?

Yes there is, just as Jeremy described. If you don't see it, you are not looking in the correct place UNDER Phone Dialer > Options.
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Old 08-29-2007, 08:18 AM   #6 (permalink)
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Quote:
Originally Posted by jeremyckitching View Post
Sorry, forgot your device is different. This is from the T-Mobile support site:

Enabling caller ID

To enable caller ID, perform the following steps:

1. At the Home screen, press the Menu key.


2. Scroll to the Call Log icon and click the trackball.


3. Press the Menu key.


4. Scroll to Options and click the trackball.


5. At General Options, click the trackball.


6. Scroll the Restrict My Identity and click the trackball.


7. Scroll to Off and click the trackball.


8. Press the Menu key.


9. Scroll to Save and click the trackball.
Thank you, I know know where to find this "general options" menu. It works fine.
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