BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-29-2007, 10:40 AM   #1 (permalink)
New Member
 
Join Date: Aug 2006
Model: 8310
Carrier: AT&T
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email stuck in messages icon, can't delete

Please Login to Remove!

After removing one of my users from BES and reactivating his blackberry to the BES, any messages that he had left in his blackberry when I made the change have stayed there and cannot delete. I have powered down the phone as well as took the battery out and SIM card out. Powered back on but the messages are still there.

Any ideas?
Offline  
Old 08-29-2007, 10:51 AM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,715
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Can you remove them by clearing the database using Desktop Manager? Or maybe by restoring an empty message database to the device?

A device wipe may be in the cards for this user.
Offline  
Old 08-29-2007, 11:10 AM   #3 (permalink)
New Member
 
Join Date: Aug 2007
Location: Astoria, NY
Model: 8700c
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yeah. A wipe is in order.
Offline  
Old 08-29-2007, 12:18 PM   #4 (permalink)
New Member
 
Join Date: Aug 2006
Model: 8310
Carrier: AT&T
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the response fellas, I was hoping it wouldn't have to come to that but......will do.

-Marc
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

VERINT NEXTIVA S1950E-T & S1970E-R VIDEO SERVER/RECEIVER
$58.95
VERINT NEXTIVA S1950E-T & S1970E-R VIDEO SERVER/RECEIVER pictureNIB ABSOLUT VODKA Essential Kit Bar and Server Mat
$12.99
NIB ABSOLUT VODKA Essential Kit Bar and Server Mat pictureServer Products DFD-C Dry Food Dispenser Kit Shelf Mounted BRAND NEW No Bracket
$44.95
Server Products DFD-C Dry Food Dispenser Kit Shelf Mounted BRAND NEW No Bracket pictureHotis Black 3 Pockets Waist Apron Restaurant Servers Waitress Half Aprons... New
$15.99
Hotis Black 3 Pockets Waist Apron Restaurant Servers Waitress Half Aprons... New pictureLot of 6 Stainless Steel Creamers Syrup Servers Brand Ware Hinged Lid 5-oz
$19.99
Lot of 6 Stainless Steel Creamers Syrup Servers Brand Ware Hinged Lid 5-oz  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.