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95fd3s 08-30-2007 04:51 PM

PLease help!
I just got this phone and it is driving me crazy. I am on a Mac and I tried syncing up my phone using pocket mac and now I am stuck on a white screen and have a spinning hour glass. It has been there for about 30 minutes and i hav removed the battery but still no luck

Please help me out!

John Clark 08-30-2007 04:55 PM

Welcome to the forums,
Unfortunatly, the fix for your problem requires a PC. Your best bet might be to return the phone for a replacement. If that's not possible then you need to find a friend with a PC and follow the following instructions:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

95fd3s 08-30-2007 05:00 PM

is there any way to do it from my Mac?

John Clark 08-30-2007 05:04 PM

Wirelessly posted (BB 8860: BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

No, Application Loader requires a pc or pc environment.

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