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Old 08-30-2007, 05:51 PM   #1 (permalink)
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I just got this phone and it is driving me crazy. I am on a Mac and I tried syncing up my phone using pocket mac and now I am stuck on a white screen and have a spinning hour glass. It has been there for about 30 minutes and i hav removed the battery but still no luck


Please help me out!
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Old 08-30-2007, 05:55 PM   #2 (permalink)
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95fd3s,
Welcome to the forums,
Unfortunatly, the fix for your problem requires a PC. Your best bet might be to return the phone for a replacement. If that's not possible then you need to find a friend with a PC and follow the following instructions:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 08-30-2007, 06:00 PM   #3 (permalink)
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is there any way to do it from my Mac?
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Old 08-30-2007, 06:04 PM   #4 (permalink)
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Wirelessly posted (BB 8860: BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

No, Application Loader requires a pc or pc environment.
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