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Old 09-01-2007, 09:54 AM   #1 (permalink)
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Default Newbie Email Help

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Hello everyone. I am a new 8830 user.

I am having a problem with my Desktop MAnager email setup. When I click on the email function I receive the following error: Email settings are not available without an online connection to your messaging system. If anyone can clue me in as to what to do, I would me most appreciative.

Thanks in advance for your help. This is a great forum.

Old 09-01-2007, 09:58 AM   #2 (permalink)
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It means that in BIS (BlackBerry Internet Service), you don't have email and message synchronization over the air--wirelessly. You must have BES (Enterprise Service) for that to occur.
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