I have been messing around with my new blackberry 7290 for 4 days (well, 2 different blackberries as i had to return the first one). this blackberry works - connects with the desktop manager - all the happy stuff. however - i cannot get service. period. the sim options say that the sim is disabled, the network is inactive, network subset is disabled, service provider is disabled. i paid for an MEP number, entered that as the PIN2 number and now it wants a PUK2 number. But it was supposed to be unlocked when i bought it - even so - i don't know why the number is not working if it was locked and if it isn't what the *&@$&! is going on???