BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-04-2007, 12:15 AM   #1 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8700
PIN: N/A
Carrier: Airtel
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default "Reconcile Messages" how to use

Please Login to Remove!

HI,
I am using BB 8700. When I read my mail in BB, it gets marked in Outlook as "read" but when I read the mail in Outlook, it does not get marked in BB as "read", can this be done using "Reconcile Messages"?
Or else, is there any other way of using it?
Offline  
Old 09-04-2007, 07:30 AM   #2 (permalink)
CrackBerry Addict
 
visortgw's Avatar
 
Join Date: Apr 2007
Location: Upstate NY
Model: 9930
OS: 7.0.1.163
Carrier: Verizon Wireless
Posts: 540
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

Based on the fact that e-mail messages read on the BlackBerry are marked as read within Outlook, I assume that you have a BES configuration. When you read a message of the device, the fact that it has been read is reconciled with the BES server almost immediately. In the other direction, it is not nearly as instantaneous since it depends on the interval in which your client reconciles changes to the server. Check your Outlook options to see the setting for "Schedule an automatic send/receive every __ minutes" -- reducing this number (make sure the feature is enabled!) may help. Once it is reconciled, it still needs to be pushed out to the device via the BES server.

Hope this helps...
Offline  
Old 09-18-2007, 01:28 PM   #3 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8800
PIN: N/A
Carrier: Cingular
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have a related question. I'm using an 8800 with BES and Outlook/Exchange. I'd like to turn OFF the feature that marks my emails as "read" in Outlook when I view them first on the BB. Anyone know how to do that? Thanks.
Offline  
Old 09-22-2007, 02:20 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Dec 2006
Location: Texas
Model: 8700c
PIN: Nope
Carrier: Cingular (8700c?)
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The answer to the OP is no. I think there is a FAQ that explains this. I have BIS and when I read a message on the BB it is marked as read on the server outlook. However, when I read all the message on the computer I have to manually mark all the messages as read. This can be done by clicking on the first or last message of a series, holding down the caps button and scrolling the trackwheel until all previously read messages are highlighted then click "mark opened". Click again, and there they all are, marked as read.

To BKissel, that is a question best asked in the 8800 forum.

MikeyMike

MikeyMike
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.