BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-04-2007, 06:22 AM   #1 (permalink)
New Member
 
Join Date: Aug 2007
Model: 9530
PIN: N/A
Carrier: Verizon Wireless
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Mass Storage is Enabled and SD card cannot be seen.

Please Login to Remove!

The mass storage card is enabled on my 8830, but yet when I go to Media Manager to load media files on the card it tells me that the Mass Storage needs to be Enabled. When I take the card out of my 8830 and put it into the card reader directly it is recognized by my computer. When I connect my 8830 to my computer Explorer shows the device but shows it as being empty and asks Please insert a removeable disc.

I have reformated the Micro SD card in the card reader to make sure that everything is fine and the Micro SD has no problems.

What do I do next?

Thank you,
Offline  
Old 09-04-2007, 06:26 AM   #2 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Have you tried formatting the SD card using the BlackBerry itself?
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 09-04-2007, 09:23 AM   #3 (permalink)
New Member
 
Join Date: Aug 2007
Model: 9530
PIN: N/A
Carrier: Verizon Wireless
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you.. I formatted the card using the BlackBerry itselfper your suggestion and that took care of the problem.
Offline  
Old 09-04-2007, 04:30 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 8830
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm having the same problem. My BB sees it, but explorer nor media manager see it. I formatted it with the BB. Any more suggestions? I'm using an 8830, and it's a 4GB Sandisk.
__________________
Verizon 8830
Beauty is in the eye of the beerholder.
Offline  
Old 09-04-2007, 04:31 PM   #5 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by MotoUp View Post
I'm having the same problem. My BB sees it, but explorer nor media manager see it. I formatted it with the BB. Any more suggestions? I'm using an 8830, and it's a 4GB Sandisk.
Is your mass storage enabled on the phone?

E-
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 09-04-2007, 04:33 PM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 8830
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yeah, it is. I read the faq, and it's actually pretty self explanatory...it's just that XP isn't seeing it as a removable drive. Nothing comes up at all when I plug in the BB.
__________________
Verizon 8830
Beauty is in the eye of the beerholder.
Offline  
Old 09-04-2007, 04:47 PM   #7 (permalink)
Retired BBF Moderator
 
Thatzmister2u's Avatar
 
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by MotoUp View Post
Yeah, it is. I read the faq, and it's actually pretty self explanatory...it's just that XP isn't seeing it as a removable drive. Nothing comes up at all when I plug in the BB.

Wow. I just tried to access mine and I can't see it either! I am sure that I did previously. For the OP....does it now show up as a Lettered Drive? Like F:
or G

I know that if you have a network drive mapped that some mass storage devices will want to use the next available drive assignment, E: or F: and will not work because something else is connect as the drive it wants to assign.

I will wait for help with you here!

E-
__________________
Unlocked | AT&T BES
*gasp* Un-protected...


www.horizonwirelessonline.com - Unlocks and Repairs
Offline  
Old 09-04-2007, 05:21 PM   #8 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,679
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

*most* of the time it's an issue with conflicting drive letters. Also, be sure you're not plugging into a hub. The BB's often times have trouble with hubs.
Offline  
Old 09-04-2007, 06:16 PM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 8830
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The drive letter conflict must be my problem at work. I brought it home and tried it and it worked just fine. Thanks.
__________________
Verizon 8830
Beauty is in the eye of the beerholder.
Offline  
Old 09-05-2007, 11:27 AM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 8830
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well, I finally got it. I disconnected all my mapped network drives, and it worked. Now I just have to figure out a work around so I don't have to do that, but I guess it will work for now. Thanks for all your help.
__________________
Verizon 8830
Beauty is in the eye of the beerholder.
Offline  
Old 09-06-2007, 05:04 AM   #11 (permalink)
Thumbs Must Hurt
 
weath's Avatar
 
Join Date: Jun 2005
Model: Bold
Carrier: AT&T
Posts: 108
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Re-map your network drives from the bottom of the alphabet (ie Z:, Y:, X: etc).

That way you minimize drive letter conflicts, since D: E: F: etc aren't being used until something is plugged in, like your BB.
__________________
All that is necessary for the triumph of evil is that good men do nothing

Edmund Burke 1729-1797
Offline  
Old 09-06-2007, 09:23 AM   #12 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 8830
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well, the 3 network drives that I have mapped are mapped by a login script. The first mapped drive is J:. The interesting thing is, on my home computer, it mappes my BB as I:, which isn't being used on my work computer, so I'm not sure why it wouldn't just use that.
__________________
Verizon 8830
Beauty is in the eye of the beerholder.
Offline  
Old 10-02-2007, 09:42 AM   #13 (permalink)
New Member
 
Join Date: Sep 2006
Model: 8830
Carrier: nextel/sprint
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Make sure your Workstation Service is running under:
Settings > Control Panel > Administrative Tools > Services

Will probably be the last service listed.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.