Originally Posted by Cap'n Evil
Used one for work. The version is 4.2. It has the roxio media thing included but I didn't install it. What's the difference?
I have also tried uninstalling and reinstalling the software.
I have had exactly the same issue as Cap'n Evil. I have de-installed
the software and gone through the registry and deleted all the entries
and hard deleted all the stuff as per the knowledge base article and
I am still greying out as well.