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Old 09-07-2007, 01:39 PM   #1 (permalink)
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Angry Mail Connector trouble!

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I installed the Blackberry Mail Connector on my work PC so that I can send and receive my corporate email on my Blackberry. We do not currently run BES nor do we run POP3 email.

I got the BB MC installed, configured and operable, however when I try to run Outlook while the MC is running I get the following errors:




Is it possible to run the MC and Outlook at the same time? If not what do I do, shut down Outlook and turn on the MC when I'm leaving for the day?

Thanks for the help!!
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Old 09-07-2007, 01:46 PM   #2 (permalink)
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Okay, it looks like I have to have Outlook open first, THEN start the MC. Is that what everyone else does?
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Old 09-07-2007, 03:20 PM   #3 (permalink)
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Your company doesn't have to allow pop3 for BIS to work. If they have Exchange 2000 or 2003 natively it has OWA configured. If they have that open to the web (actually, if the server is even sending and receiving Internet based email) then you can configure the BB to work via BIS with your Exchange server. Did you even try BIS?
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Old 09-07-2007, 03:33 PM   #4 (permalink)
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Quote:
Originally Posted by JRSCCivic98 View Post
Your company doesn't have to allow pop3 for BIS to work. If they have Exchange 2000 or 2003 natively it has OWA configured. If they have that open to the web (actually, if the server is even sending and receiving Internet based email) then you can configure the BB to work via BIS with your Exchange server. Did you even try BIS?
Yeah, didn't take and asked me to double check my email address and password. Basically because it couldn't hit the account.
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Old 09-07-2007, 03:41 PM   #5 (permalink)
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Originally Posted by Getwild2 View Post
Yeah, didn't take and asked me to double check my email address and password. Basically because it couldn't hit the account.
If you were trying to set that up today it might be because of the "national BIS outage" that's going on today. Might want to wait for it to clear and try again... maybe next week.
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Old 09-07-2007, 03:54 PM   #6 (permalink)
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Originally Posted by JRSCCivic98 View Post
If you were trying to set that up today it might be because of the "national BIS outage" that's going on today. Might want to wait for it to clear and try again... maybe next week.
Yeah maybe I'll give that a shot. Seems that I've tried it before when I had an older BB to no avail. I am the system admin here, so I can en/disable anything I'd like, I just don't know much about Exchange yet. Unexpected, sudden promotion with some different areas yet to learn.

I was provided a single-user copy of BES by Verizon during the trouble I recently underwent. I was doing fine until I got to the database portion and received an error, should have screen-capped it but I put it aside for now until I have more free time. That's the method I'd really like to employ but again, not very knowledgeable about MSE.

So it seems you are my personal guru? lol, I appreciate it!
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Old 09-07-2007, 04:16 PM   #7 (permalink)
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LOL, if it's Exchange 2003 it's already configured out of the box once it's installed on the server. One way to check would be to open up your browser on the local network (either the server or your workstation) and go to http://ipaddressofserver/exchange

If you get a login prompt and you enter in your credentials it'll take you to the OWA website for your account. If that works, then all you'd have to do is switch it to SSL (my suggestion for security sake) and then open up port 443 on your network firewall to point in through NAT to the local IP of your Exchange server. Once this is done then BIS will work no sweat.

You could also open up port 80 on the firewall to the Exchange server, but I don't like doing that because it's not as secure, but it will allow OWA to work for all your people and BIS to work as well. I advise against it though... better to use SSL.
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Old 09-07-2007, 04:22 PM   #8 (permalink)
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Quote:
Originally Posted by JRSCCivic98 View Post
LOL, if it's Exchange 2003 it's already configured out of the box once it's installed on the server. One way to check would be to open up your browser on the local network (either the server or your workstation) and go to http://ipaddressofserver/exchange

If you get a login prompt and you enter in your credentials it'll take you to the OWA website for your account. If that works, then all you'd have to do is switch it to SSL (my suggestion for security sake) and then open up port 443 on your network firewall to point in through NAT to the local IP of your Exchange server. Once this is done then BIS will work no sweat.

You could also open up port 80 on the firewall to the Exchange server, but I don't like doing that because it's not as secure, but it will allow OWA to work for all your people and BIS to work as well. I advise against it though... better to use SSL.
Awesome, man, thanks for the tips. I was able to browse to the above link, enter my credentials and see all of my data.

Is it a pretty easy task to switch it to SSL?

Thanks again!
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Old 09-07-2007, 04:29 PM   #9 (permalink)
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Take your pick...

SSL Enabling OWA 2003 Using a Free 3rd Party Certificate

SSL Enabling OWA 2003 using your own Certificate Authority

If it's not a big company you can try the self one. The nice thing is that once you open up OWA on 2003 you can also have people with Windows based smartphones sync up as well, except for those people all their stuff wirelessly syncs because it's MS ActiveSync (only on 2003 Exchange though), however, the big kicker there is that the self issues certificates don't always work with ActiveSync for SSL. I just get my clients to purchase a fully qualified SSL certificate for Verisign. It's not that expensive and they have a monetary guarantee against data theft.


BTW, obviously once you do this and open up the firewall for the right port to the right internal IP (for the server) your users can access OWA from anywhere in the world by going to your "mail.whatevercompany.com/exchange" site, or another naming convention of your choice based on your company domain DNS records set.

Last edited by JRSCCivic98 : 09-07-2007 at 04:32 PM.
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