Originally Posted by shanekennedy
attachments can not be viewed if using BB enterprise server prior to v4
Not true at all. Attachments can be veiwed prior to 4.0. Only thing 4.0 added was image attachments but Doc, xls, ppt, txt, pdf and a few others have been available since 3.5 days.
You may have to run application loader and install attachment viewer. It is an option that may not have gotten installed on your device.