BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-19-2007, 06:00 PM   #1 (permalink)
TSL
New Member
 
Join Date: Jul 2007
Model: 8700c
PIN: N/A
Carrier: Cingular (AT&T)
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Stuck in "alt" mode

Please Login to Remove!

Hi

I have a 7230. I'm not sure if I inadvertently hit some button, but, the "alt" tab stays on and causes my phone to turn on and off constantly (outside of cradle). Does anybody know how to take it out of this mode?

Thanks
Offline  
Old 09-19-2007, 06:03 PM   #2 (permalink)
CrackBerry Addict
 
Grimlin's Avatar
 
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: 9900
PIN: Positive Intrinsic Negative???
Carrier: at&t
Posts: 728
Post Thanks: 1
Thanked 4 Times in 4 Posts
Default

Pull the battery. If that doesn't work, you have a physically stuck key. Then only a T6 bit can help you.
__________________
BlackBerry® Certified Support Specialist

Tri-wielding Z10/9900/9670
9810,9800,9700,8220,9000,8820,8800,7270,
8700c,7290,7230,7510,6510,5810,957,857,950
Offline  
Old 09-19-2007, 06:11 PM   #3 (permalink)
TSL
New Member
 
Join Date: Jul 2007
Model: 8700c
PIN: N/A
Carrier: Cingular (AT&T)
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks, Bjgrim

I've tried to pull the battery. It doesn't appear that the alt button is stuck. It appears that I have put it into this mode. I can still use the phone, but it is just a little trickier...
Offline  
Old 09-19-2007, 06:22 PM   #4 (permalink)
CrackBerry Addict
 
Grimlin's Avatar
 
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: 9900
PIN: Positive Intrinsic Negative???
Carrier: at&t
Posts: 728
Post Thanks: 1
Thanked 4 Times in 4 Posts
Default

Not to be too skeptical (some of us here have that problem - Sorry, inside joke), but I don't think there is a "mode" you could set it in that would exhibit that behavior post hard reset. Have you loaded an app that is causing your phone to turn on and off? I haven't heard of such a beastie, but anything is possible.
__________________
BlackBerry® Certified Support Specialist

Tri-wielding Z10/9900/9670
9810,9800,9700,8220,9000,8820,8800,7270,
8700c,7290,7230,7510,6510,5810,957,857,950
Offline  
Old 09-19-2007, 06:28 PM   #5 (permalink)
TSL
New Member
 
Join Date: Jul 2007
Model: 8700c
PIN: N/A
Carrier: Cingular (AT&T)
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I understand the "portrayed skepticism" i'm sure this board gets it share of interesting questions.

Nothing new has been added. I turned on the phone on Monday morning and poof there it was.
Offline  
Old 09-19-2007, 06:35 PM   #6 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

If you press one of the shift or cap or num keys, does anything happen to the ALT symbol?
Offline  
Old 09-19-2007, 06:40 PM   #7 (permalink)
TSL
New Member
 
Join Date: Jul 2007
Model: 8700c
PIN: N/A
Carrier: Cingular (AT&T)
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes. if I hit the alt button I can use the phone and the cap button disappears.
Offline  
Old 09-19-2007, 07:06 PM   #8 (permalink)
CrackBerry Addict
 
Grimlin's Avatar
 
Join Date: Jun 2005
Location: Signal Mountain, TN
Model: 9900
PIN: Positive Intrinsic Negative???
Carrier: at&t
Posts: 728
Post Thanks: 1
Thanked 4 Times in 4 Posts
Default

Can you provide a more in depth "play by play" and time frames? From where I am standing, it sounds like hardware. More details though would help us help you.
__________________
BlackBerry® Certified Support Specialist

Tri-wielding Z10/9900/9670
9810,9800,9700,8220,9000,8820,8800,7270,
8700c,7290,7230,7510,6510,5810,957,857,950
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.