BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-20-2007, 12:46 AM   #1 (permalink)
New Member
 
Join Date: Sep 2007
Model: Perl
PIN: N/A
Carrier: ATT
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Enterprise package needed for exchange server?

Please Login to Remove!

Hi all,

I have been trying in vein to set up my blackberry to work with the exchange server at work. Ive sat with the IT guy to go through each step to make sure all information is correct, to no avail.

I went in to the ATT Cingular store today, and they said I MUST have a Blackberry Enterprise package to get exchange email pushed to my phone. Is this true?

I have loged on to a browser through the phone and accessed my exchange email that way. I also have an unlocked HTC Herald that works fine with exchange to the phone. Same sim card.

Whats the deal here? In trying to set up the Blackberry enterprise email, it says I need a password from my administrator, but the guy at the store said nothing of this. And why would it have anything to do with pushing email that it cannot connect to in the first place?

I thought you could get exchange up and running on a personal plan with unlimited data...?

Thanks to anyone who can share their thoughts,

nick
Offline  
Old 09-20-2007, 03:13 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Quote:
Originally Posted by Hausnfranz View Post
I went in to the ATT Cingular store today, and they said I MUST have a Blackberry Enterprise package to get exchange email pushed to my phone. Is this true?
Yes, if you want Exchange e-mail pushed to the BB, you need the Enterprise Package.

There are two ways to get Exchange mail pushed; BlackBerry Enterprise Server (BES), which is where the password would come from, and the Redirector.

See Main Page - BlackBerryFAQ for more information.
Offline  
Old 09-20-2007, 09:40 AM   #3 (permalink)
No longer Registered.
 
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: *
Posts: 697
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NJBlackBerry View Post
Yes, if you want Exchange e-mail pushed to the BB, you need the Enterprise Package.

There are two ways to get Exchange mail pushed; BlackBerry Enterprise Server (BES), which is where the password would come from, and the Redirector.

See Main Page - BlackBerryFAQ for more information.
What are you talking about dude? BIS will push email to the BB as well and wirelessly reconsile.

The problem is with your carrier. From my experience not all carriers support BIS (both corporate and pop3 accounts) together when you get a BB plan from them. Carriers like VZW do, but T-Mobile does not (apperently neither does AT&T now). They split up the BIS plans in two flavors (really stupid), but it makes them more money in the end. They call the second BIS tier which allows for corporate email to be pushed by BIS "Enterprise Package". This has nothing to do with BES, it's purely a "wording" choice to get you to think that it's ok to charge you more for it.
Offline  
Old 09-20-2007, 10:01 AM   #4 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

You don't necessarilly need an Enterprise Blackberry data plan.
If your Exchange server has public OWA (Outlook Web Access), POP3 or IMAP access... then you can use a normal "personal" BlackBerry Data Plan for BIS only.

Using BIS, you'll still get your Exchange mail pushed to your BlackBerry. However, you won't get full, immediate, two-way message reconciliation.
You also will not get any wireless PIM synchronization.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 09-20-2007, 10:30 AM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,796
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Quote:
Originally Posted by JRSCCivic98 View Post
What are you talking about dude? BIS will push email to the BB as well and wirelessly reconsile.

The problem is with your carrier. From my experience not all carriers support BIS (both corporate and pop3 accounts) together when you get a BB plan from them. Carriers like VZW do, but T-Mobile does not (apperently neither does AT&T now). They split up the BIS plans in two flavors (really stupid), but it makes them more money in the end. They call the second BIS tier which allows for corporate email to be pushed by BIS "Enterprise Package". This has nothing to do with BES, it's purely a "wording" choice to get you to think that it's ok to charge you more for it.
I'm not your dude. If you want Exchange e-mail pushed and your e-mail system doesn't use POP3, then the BIS plan doesn't do anything for you.

I am sorry the carriers disappoint you.
Offline  
Old 09-20-2007, 11:08 AM   #6 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,679
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

NJ is right (no big surprise there.) If you want to be attached to the BES, then you need the BES plan. If you can pop your corporate account, you're good to go with a BIS plan. On non-BES data plans the Enterprise Activation feature disappears so you can't activate on a BES. If you need that then you have to get the BES plan. It's that simple.
Offline  
Old 09-20-2007, 11:23 AM   #7 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8830
PIN: N/A
Carrier: Alltel
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Or...

...if you only want to get your email from Exchange you can do what I did. I added a contact using Active Directory that included my Blackberry email address, then told my emailbox to forward all emails that come in to the new contact. Only two problems with this setup: 1) It forwards any spam to the BB, and 2) You have to delete the emails twice, once on the BB and once in Outlook.

Chris
Offline  
Old 09-20-2007, 12:21 PM   #8 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Quote:
Originally Posted by John Clark View Post
NJ is right (no big surprise there.) If you want to be attached to the BES, then you need the BES plan. If you can pop your corporate account, you're good to go with a BIS plan. On non-BES data plans the Enterprise Activation feature disappears so you can't activate on a BES. If you need that then you have to get the BES plan. It's that simple.
I think both of your responses are incomplete.
A BIS user can utilize OWA to have Exchange mail pushed to their device.
POP is not the only BIS-compatible protocol for non-BES users.

OWA, IMAP, or POP would be sufficient.

I believe the OP has OWA since they have hinted at the fact that they use their web browser to access their exchange mail externally.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.