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Old 09-26-2007, 09:57 PM   #1 (permalink)
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Default Can't Hide Number on 8830

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I have been having a heck of a time trying to hide my phone number from contacts when I make a call.

The manual says
1. In the phone, press the Menu key
2. Click Options
3. Click general options
4. set the restrict my identity field to always
5. press the menu key
6 click save

The problem is that I do not have "general options". I do have advanced options, but there is no option to restrict identity.
Has anyone had luck with this feature.

Thanks in advance...
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Old 09-26-2007, 10:02 PM   #2 (permalink)
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The directions you listed are correct. Your descriptions sounds like selecting the Options icon from the main screen. Try again.

Phone > Options > General Options
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Old 09-26-2007, 10:06 PM   #3 (permalink)
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Are you maybe not getting into the Phone app first? Press the green phone button to take you to the phone log page. Then hit the menu key and select Options. Then select General Options. Then you'll see "Restrict My Identity."
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Old 09-26-2007, 10:13 PM   #4 (permalink)
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Is there an echo in here?
here?
here?


I apoligize John. I hope that wasn't rude and unprofessional of me.
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Old 09-26-2007, 10:14 PM   #5 (permalink)
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Yes. thank you both.
If you couldn't tell I'm a blackberry noob. Thanks.

I'll try to search for it next time within the forums thanks.
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Old 09-26-2007, 10:16 PM   #6 (permalink)
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Quote:
Originally Posted by calisurf View Post
Yes. thank you both.
If you couldn't tell I'm a blackberry noob. Thanks.

I'll try to search for it next time within the forums thanks.
Your welcome. Common mistake for new users.
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Old 09-26-2007, 10:19 PM   #7 (permalink)
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Quote:
Originally Posted by d_fisher View Post
Is there an echo in here?
Woops....Sat on the page for too long when I posted. Sorry D.
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Old 09-26-2007, 10:20 PM   #8 (permalink)
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BTW this forum is way better than the Blackberry Manufacturer's Site!!!Couldn't find squat there. I'll be frequenting this site now.
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Old 09-26-2007, 10:29 PM   #9 (permalink)
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Quote:
Originally Posted by calisurf View Post
BTW this forum is way better than the Blackberry Manufacturer's Site!!!Couldn't find squat there. I'll be frequenting this site now.
Yeah, blackberry.com is geared towards selling product and less towards supporting the end users. There is a ton of useful information there, just different then what is found here.
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Old 06-20-2008, 05:17 PM   #10 (permalink)
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Quote:
Originally Posted by John Clark View Post
Are you maybe not getting into the Phone app first? Press the green phone button to take you to the phone log page. Then hit the menu key and select Options. Then select General Options. Then you'll see "Restrict My Identity."

Hi, I am trying to access the phone options to turn off home screen dialing. I searched and couldn't find any info for my specific problem.

I have a 8830 on Verizon. I only have data and phone is setup for emergency calls only. When I hit the green send key, it goes to the phone, and when i hit the menu key, only the following shows up -

"Help
Call from Address Book
View Speed Dial List
Switch Application
Close"

Please help! Thanks a bunch.
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Old 06-20-2008, 05:19 PM   #11 (permalink)
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Sounds like you have an IT policy which prevents you from accessing that. Is this a company issued device? If so, there's nothing you can do about it.
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Old 06-20-2008, 06:08 PM   #12 (permalink)
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Quote:
Originally Posted by John Clark View Post
Sounds like you have an IT policy which prevents you from accessing that. Is this a company issued device? If so, there's nothing you can do about it.
thanks for the quick reply. I'll check with our IT dept.
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