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ACJ 04-03-2012 03:06 PM

Playbook not displaying e-mail text

Has anyone had a problem with the playbook not displaying text to the e-mails mirrored from the BB smartphone.:bb:
I am finding that although the emails are displaying in the list to the left, when selecting the text in the display to the right, remains blank. This is sometimes random, some display and some don't.

Help or ideas would be greatly appreciated.:smile:


aiharkness 04-03-2012 04:48 PM

Re: Playbook not displaying e-mail text
Have not been using the Bridge much since OS 2, but I did have several work arounds for problems like that. Obviously, wait as long as you are willing to wait for whatever it is to work itself out. Sometimes selecting another message and then selecting the problem message would cause the problem message to display. Closing the Bridge message app and then opening it again would often resolve a problem. You get the idea. Next step if problem is still not resolved would be either reboot the devices or shut down and restart the Bridge, depending on your guess or whichever is least effort, then try the other if the first guess didn't fix it.

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